Elizabeth Ashworth
DeRidder,LA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Assistant Analyst
Katmai Government Services
Fort Polk, LA
02.2024 - Current
- Provided valuable insights through meticulous data analysis, contributing to the success of various projects.
- Managed multiple priorities effectively, ensuring all deadlines were met without compromising quality or accuracy of work.
- Developed custom Excel macros to automate repetitive tasks, saving time and resources for the team.
- Collaborated with cross-functional teams to gather relevant data for analysis projects, fostering strong working relationships across departments.
- Streamlined data entry processes for improved efficiency and reduced errors.
- Managed large datasets, ensuring timely updates and easy access for team members.
- Ability to work and communicate effectively with employees.
Customer Service Representative
Pizza Hut
DeRidder, LA
02.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Sought ways to improve processes and services provided.
- Cross-trained and backed up other customer service managers.
Education
High School Diploma -
DeRidder High School
DeRidder, LA05-2019
Skills
- Microsoft Excel
- Data interpretation
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Active listening
- Adaptability and flexibility
Timeline
Assistant Analyst
Katmai Government Services
02.2024 - Current
Customer Service Representative
Pizza Hut
02.2022 - Current
High School Diploma -
DeRidder High School