Elizabeth Atkisson
Technical Writer
Goodyear,AZ
Summary
Dynamic Technical Writer and Cultural Liaison with a proven track record at SinoSapling Corp. and Commisceo Global. Expert in simplifying complex concepts and fostering inclusivity. Skilled in content development and interpersonal communication, significantly enhancing user experience and cultural understanding.
Overview
4
4
years of professional experience
5
5
Languages
Work History
Technical Writer
SinoSapling Corp.
01.2024 - Current
- Maintained consistency across company documents by adhering to established style guidelines and templates.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Participated in usability testing to understand user pain points, then addressed these issues through improved documentation and tutorial content.
- Implemented feedback from end-users to continuously improve the quality and effectiveness of documentation materials.
- Analyzed developments in field to update instruction literature.
- Edited and proofread technical documents for accuracy and consistency.
- Organized material to research and complete writing tasks.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Cultural Liaison
Commisceo Global
01.2020 - 08.2023
- Enhanced cultural understanding by developing and implementing various programs that promoted diversity and inclusion.
- Served as a mediator in resolving cross-cultural conflicts, promoting harmony within the community.
- Organized multicultural events, resulting in increased awareness of different cultures among community members.
- Conducted research on cultural trends and issues, providing valuable insights to stakeholders for informed decisionmaking.
- Developed training modules for employees on recognizing unconscious biases and embracing diversity in the workplace.
- Mentored new Cultural Liaisons by sharing best practices, fostering a supportive work environment focused on growth.
- Created educational materials to convey important information to service recipients.
Education
Bachelor of Arts - Technical Writing
University of California - San Diego
La Jolla, CA 05.2001 -
Bachelor of Science - Community Health And Preventive Medicine
University of California - San Diego
La Jolla, CA 05.2001 -
Skills
Technical research
Teamwork and Collaboration
Content Development
Instruction writing
Localization and Translation
Editing and proofreading
Accessibility Compliance
Interpersonal Skills
Problem-Solving
Effective Communication
Timeline
Technical Writer
SinoSapling Corp.
01.2024 - Current
Cultural Liaison
Commisceo Global
01.2020 - 08.2023
Bachelor of Arts - Technical Writing
University of California - San Diego
05.2001 -
Bachelor of Science - Community Health And Preventive Medicine
University of California - San Diego
05.2001 -
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