Summary
Overview
Work History
Education
Skills
Timeline
Elizabeth Auger

Elizabeth Auger

Denver

Summary

Dynamic and reliable professional with a proven track record at Advantage Solutions, excelling in visual merchandising and customer service. Expert in stock rotation and plan-o-gram implementation, I enhanced store appearance and boosted sales through effective displays. Known for reliability and fostering positive customer relationships, ensuring an exceptional shopping experience.

Overview

29
29
years of professional experience

Work History

Merchandiser

Advantage Solutions
05.2024 - Current
  • Assisted in organizing product displays to enhance visual appeal and customer engagement.
  • Learned inventory management processes to ensure accurate stock levels and timely replenishment.
  • Supported team members in executing promotional activities to drive sales and attract customers.
  • Maintained cleanliness and organization of merchandise areas to promote a safe shopping environment.
  • Engaged in training sessions on effective merchandising techniques and best practices in retail operations.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Facilitated training sessions for new merchandisers, improving team skills and performance.
  • Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.

UPS Driver

UPS
09.1996 - 05.2024
  • Delivered goods efficiently while adhering to safety regulations and traffic laws.
  • Maintained vehicle cleanliness and performed routine inspections to ensure optimal performance.
  • Navigated routes effectively using GPS technology, minimizing delivery times.
  • Communicated with dispatch to provide updates on delivery status and address issues promptly.
  • Assisted in loading and unloading cargo, ensuring proper handling of materials.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Reduced delivery times with careful planning and route optimization.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Drove safely in various weather and road conditions to avoid accidents.

Education

Associate of Science - Hazardous Materials

Front Range Community College, Westminster, CO

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Visual merchandising
  • Space planning
  • Plan-o-gram implementation
  • Time management
  • Customer service

Timeline

Merchandiser - Advantage Solutions
05.2024 - Current
UPS Driver - UPS
09.1996 - 05.2024
Front Range Community College - Associate of Science, Hazardous Materials
Elizabeth Auger