Elizabeth Avila
530 Priddy Dr,CA
Summary
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results.
Overview
8
8
years of professional experience
Work History
Process Assistant
Amazon
09.2021 - Current
- Coordinated cross-functional communication between departments to enhance operational efficiency.
- Assisted in training new employees on standard operating procedures and safety protocols.
- Monitored workflow efficiency, identifying bottlenecks and implementing process improvements.
- Facilitated regular team meetings to assess project progress and address challenges proactively.
- Supported continuous improvement initiatives focused on enhancing service delivery and customer satisfaction.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
Assistant Manager
La Superior Super Mercados
02.2018 - 09.2021
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service.
- Resolved customer issues promptly, fostering a positive shopping experience and loyalty among patrons.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed staff schedules to ensure adequate coverage during peak hours, improving service efficiency.
Education
High School Diploma -
C.B.T.a 7
Morelia Michoacan Mexico07-2006
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Process Assistant
Amazon
09.2021 - Current
Assistant Manager
La Superior Super Mercados
02.2018 - 09.2021
High School Diploma -
C.B.T.a 7