Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Ayala

Grants Pass,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. After over 10+ years of retail and medical experience, I am eager to expand my knowledge and build a career in a office and business setting.

Overview

17
17
years of professional experience

Work History

Online Personal Shopper

Wal-Mart Supercenter
04.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Worked productively with customers to meet order requirements and service expectations.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Participated in team meetings and staff training sessions.

Assistant Store Manager

Lighting Plus New Zealand
04.2017 - 02.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Registered Dental Assistant/Orthodontic Assistant

Capital Dental Group
08.2007 - 07.2015
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
  • Collaborated with dental team members to deliver comprehensive care for all patients.

Education

Dental Assisting Certificate - Dentistry

Maric College
Bakersfield
04.2006

High School Diploma -

Illinois Valley High School
Cave Junction, OR
06.2005

Skills

  • Patience and Empathy
  • Customer service expertise
  • Attention to Detail
  • Relationship Building
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Flexible Schedule
  • Planning and Organization

Timeline

Online Personal Shopper

Wal-Mart Supercenter
04.2020 - Current

Assistant Store Manager

Lighting Plus New Zealand
04.2017 - 02.2018

Registered Dental Assistant/Orthodontic Assistant

Capital Dental Group
08.2007 - 07.2015

Dental Assisting Certificate - Dentistry

Maric College

High School Diploma -

Illinois Valley High School

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Elizabeth Ayala