ELIZABETH BALAN
Mission,TX
Summary
Experienced nurse with demonstrated clinical knowledge, natural interpersonal skills, and technical abilities. Dedicated to learning and Growing. Professionally trained with Multiple Skills abilities. Registered Nurse, New York Board-Certified, with 19 years of experience providing high-quality care to patients in hospice and nursing home and COVID care units.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor
WellMed Medical Management - United Health Group
09.2022 - Current
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Director of Nursing Services
Palli Med Hospice
08.2021 - 08.2022
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
- Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
ADON
Edinburg Nursing & Rehabilitation Center
08.2018 - 08.2021
- Advocated for patients in my care and implemented prescribed treatment strategies using firsthand knowledge and clinical expertise
- Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities
- Looked after patients in a [Number]-bed unit, assisting fellow nurses in providing excellent care to patients
- Medication and IV administration, catheter insertion, and airway management.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Maintained optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.
- Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
Director of Nursing
Pax Villa Hospice & Palliative Care
01.2015 - 02.2017
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect
- Attended management team meetings during 1-2 hours to discuss resident status, census changes, and resident complaints or concerns
- Ordered all pharmacy supplies and kept check on inventory levels
- Created and reviewed infection control surveillance reports in order to spot trends and devise effective infection control and prevention strategies
Education
Bachelor of Science -
Dirección De La Facultad De Enfermería UAT Campus Tampico
Tampico, Tamps01.2000
Skills
- Infection Control
- Intravenous therapy
- Data entry
- Immunizations
- Case management
- Strong clinical judgment
- Tracheostomy care
- Pain management
- Quality improvement
- Palliative care
- Multitasking
- Critical thinking
- Medication and IV administration
Certification
- TPN Certificate
- Infection Control
- Surveillance
- PCC
- First Aid/CPR Certified
Languages
Spanish
Full Professional
Timeline
Registered Nurse Supervisor
WellMed Medical Management - United Health Group
09.2022 - Current
Director of Nursing Services
Palli Med Hospice
08.2021 - 08.2022
ADON
Edinburg Nursing & Rehabilitation Center
08.2018 - 08.2021
Director of Nursing
Pax Villa Hospice & Palliative Care
01.2015 - 02.2017
- TPN Certificate
- Infection Control
- Surveillance
- PCC
- First Aid/CPR Certified
Bachelor of Science -
Dirección De La Facultad De Enfermería UAT Campus Tampico
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