Elizabeth Balser
Orange Park
Summary
Licensed Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 8-year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients.
Overview
8
8
years of professional experience
Work History
LMHC
Angel Kids Pediatrics
10.2023 - Current
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Completed initial assessments, progress notes and required documentation to agency standards
Clinical Director
Quality Life Center
01.2023 - 09.2023
- Oversaw all clinical programs and marketing while providing weekly and monthly supervision for all clinical staff and teams
- Wrote and implemented all policies and procedures to meet agency, Medicaid and CARF standards
- Assisted in budgeting, risk management and quality assurance to improve and grow the agency
- Assisted in CARF accreditation audits
- Reviewed and approved all clinical notes for billing.
- Developed, implemented, revised, and evaluated policies and procedures.
- Implemented new policies and educated staff on changes.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Licensed Therapist
Ellie Mental Health
08.2022 - 01.2023
- Evaluated mental health diagnosis, created and implemented a treatment plan, completed ongoing documentation, including further diagnosis, treatment plan review and case notes according to company policies
- Prepared and submitted individual documentation for each session per company guidelines and protocol
- Coordinated services with case managers, families, work personnel, medical personnel, other Ellie staff and schools as needed
- Attended and participated in all clinical staff meetings and trainings.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Utilized evidence-based techniques to deliver successful treatment.
- Maintained client confidentiality to protect patient privacy.
Mental Health Therapist
REACH Behavioral Health
09.2018 - 08.2022
- Provided assessments and psychotherapy to children, adolescents and adults, as well as group therapy and family counseling with emphasis on DBT
- Provided prevention, consultation, and mental health services in a Day Treatment facility with children and adolescents ages 5-18 with behavioral problems and emotional disturbance
- Oversaw group facilitators and conducted weekly meetings to collaborate with clinical team
- Completed documentation and tracked compliance in accordance to CARF, Medicaid and program standards.
Mobile Crisis
Frontline Service
07.2017 - 04.2018
- Assisted in determining appropriate service needs by conducting screening interviews in person, by telephone and determining the most appropriate services and available resources
- Assisted in crisis intervention services and performed follow-up services for current clients or those referred to other programs or organizations
- Promoted prompt delivery of ongoing services by collaborating with healthcare providers in service planning.
Case Manager
Frontline Service
05.2015 - 07.2017
- Provided ongoing, evidenced based, intensive community support services for severely mentally disabled and homeless adult clients
- Developed individual treatment plans to assist in reducing symptoms of psychiatric illness
- Assist clients in gaining community services and train, monitor and support attempts to restore functional levels.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
Master’s Degree - Clinical Mental Health Counseling
The University of Akron
Akron, OH05.2018
Bachelor of Science - Child and Family Studies
Ashland University
Ashland, OH12.2012
Strongsville High School
Strongsville, OHSkills
- Safety and Risk Assessments
- Patient Evaluation
- Crisis Intervention
- Client Goal Planning
- Community Mental Health Programs
- Group and Individual Sessions
- Interdisciplinary Collaboration
- Mood Disorders
- Crisis Evaluation and Intervention
- Substance Abuse Treatment
- Direct Supervision
- Treatment Planning
- Progress Reporting
- Evidence-Based Therapy
- Client Assessments
- Suicide Intervention
- Build Coping Skills
- Clinical Supervision
- Employee Performance Evaluations
- Developing Training Programs
- Clinical Quality Improvement
- Compliance with Regulatory Guidelines
- Training and Onboarding
Timeline
LMHC
Angel Kids Pediatrics
10.2023 - Current
Clinical Director
Quality Life Center
01.2023 - 09.2023
Licensed Therapist
Ellie Mental Health
08.2022 - 01.2023
Mental Health Therapist
REACH Behavioral Health
09.2018 - 08.2022
Mobile Crisis
Frontline Service
07.2017 - 04.2018
Case Manager
Frontline Service
05.2015 - 07.2017
Master’s Degree - Clinical Mental Health Counseling
The University of Akron
Bachelor of Science - Child and Family Studies
Ashland University
Strongsville High School
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