Elizabeth barattini
Brooklyn,NY
Summary
Experienced worker with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
Work History
Bar Prep
Estela
New York, NY
11.2023 - Current
- Maintained a clean work area throughout shift to ensure safety regulations were met.
- Stocked refrigerators, freezers and pantries with necessary supplies.
- Measured ingredients accurately according to recipe specifications.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of drinks according to exact instructions and recipe specifications.
- Carried food supplies, equipment and utensils to and from storage and work areas.
- Washed, peeled, juiced and cut fruits and vegetables to prepare for cooking or serving.
- Maintained accurate records of all batches produced, including batch numbers and quantities.
- Developed batch recipes according to product specifications and customer requirements.
Server/Bartender
Gourmet Caterers
Boston, MA
12.2018 - 03.2022
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
- Maintained tidiness and organization throughout bar area.
Front of House Team Member
Blackbird Donuts
Boston, MA
09.2018 - 08.2021
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Delivered guest orders to correct tables or take-out counter.
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Took to-go phone orders from guests following outlined procedures.
- Explained menu items, took orders and delivered food courses according to instruction.
- Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
Concession Stand Worker
Floyd Hall Arena
Little Falls, NJ
06.2014 - 08.2017
- Received orders and fulfilled orders quickly and efficiently.
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Served food and beverages with focus on quality items and superior service.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Monitored supply inventory and replenished at end of each day to prepare for next event.
- Made and served coffee, tea and fountain drinks.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Delegated tasks to other concession team members and prioritized duties to meet deadlines.
- Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
Concession Stand Worker
Jackal's Stadium
Little Falls, NJ
05.2014 - 08.2017
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly.
- Operated cash registers, counted money and logged daily sales and expenditures.
- Followed directions and recipes to prepare food and operate cooking equipment.
- Cleaned and polished counters, equipment and tables.
- Prepared bills, handled cash and credit card transactions and distributed change.
- Prepared and promptly served food, beverages and desserts to customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Bachelor of Arts - Mass Communications
Keene State College
Keene, NH05.2018
Skills
- Food Safety Understanding
- Price Memorization
- Table Bussing
- Dining Customer Service
- Point of Sale (POS) System Operations
- Menu Memorization
- Liquor, Wine and Food Service
- High-Volume Dining
- Workflow Coordination
- Order Accuracy and Delivery
- Cool Under Pressure
- Food Safety Standards
- Team Player
- Cleaning and Sanitizing
Timeline
Bar Prep
Estela
11.2023 - Current
Server/Bartender
Gourmet Caterers
12.2018 - 03.2022
Front of House Team Member
Blackbird Donuts
09.2018 - 08.2021
Concession Stand Worker
Floyd Hall Arena
06.2014 - 08.2017
Concession Stand Worker
Jackal's Stadium
05.2014 - 08.2017
Bachelor of Arts - Mass Communications
Keene State College
Similar Profiles
Julia MauroJulia Mauro
Chef De Partie at EstelaChef De Partie at Estela
Robert SecrestRobert Secrest
Project Manager at Estela LivingProject Manager at Estela Living
Rosmery Vasquez JuaresRosmery Vasquez Juares
Busser and Food Runer at Estela MagazineBusser and Food Runer at Estela Magazine