Elizabeth Barber

Support software sales and district instructional needs through close collaboration with account managers and customer pre-sale staff; manage customer relationship post sale.

Render exceptional services and assistance to assigned accounts by working closely with services team members, including online consultants, per diem trainers, and technical support.

Closely supervise and coordinate services quality and report status to account managers as well as sales and service leadership.

Facilitate ongoing monitoring of implementation through detailed review of student data and regular consultation with school and district leadership.

Sustain constant communication with account managers regarding expansion opportunities, competitive threats, or other critical information.

Take full responsibility in executing onsite and web-based implementation consulting service.

Expertly administer and maintain SalesForce.com; complete necessary modifications in assigned accounts, service contracts, and scheduled activities.

Directed personnel training and mentor team members to promote productivity, accuracy and commitment to friendly service.

Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.

Developed and implemented pursuit plans for all opportunities with assigned key accounts.

Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Created learning and content strategies to meet needs of mentally and physically disabled students.

Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students.

Redirected students using Positive Behavior Support (PBS).

Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.

Provided hands-on supervision and guidance to reading groups and students on state examination using discovery learning.

Supported and optimized academic achievement of struggling readers by employing effective reading strategies focus on making connections to background knowledge, questioning, inferring, and visualization.

Drove all efforts to prepare students for Florida Writes utilizing strategies for expository and narrative essays that use current research and align with state and district goals.

Spearhead efforts in designing and executing an alternative program for Exceptional Education students with behavior issues.