Elizabeth Barker
Fayetteville,AR
Summary
House keeping supervisor with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills.
Overview
11
11
years of professional experience
Work History
Housekeeping Supervisor
Lodge Of The Ozarks
03.2014 - 12.2023
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Adhered to safety protocols by enforcing proper equipment usage.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
House Keeper
Quality Inn
03.2013 - 02.2014
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
Bachelor of Science - Human Resources
Southern New Hampshire University
Hooksett, NH02.2021
Skills
- Employee evaluations
- Cleaning practices
- Staff Scheduling
- Department coordination
- Workload prioritization
- Quality Assurance
- Payroll Administration
- Quality improvements
- Sanitation Standards
Timeline
Housekeeping Supervisor
Lodge Of The Ozarks
03.2014 - 12.2023
House Keeper
Quality Inn
03.2013 - 02.2014
Bachelor of Science - Human Resources
Southern New Hampshire University
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