Summary
Work History
Education
Hobbies/Interests
References
Timeline
Work Availability
Elizabeth Barnett

Elizabeth Barnett

Greenwood,MO
"The grand and the simple. They are equally wonderful."
Marjorie Pay Hinckley

Summary

Service-oriented and results-driven executive professional with 10+ years' experience. Experience includes : learning systems and software quickly, customer support, managing customer and partnership relationships, account management, event planning, presenting, managing projects, adapting to changing scopes and environments; strategic planning, writing, reporting, and compliance activities associated with governmental and private grants; hiring and leading staff within organizations; ability to visualize, develop and create non-profit organizations from original idea; drafting legislation, advocating for cause, coordinating efforts, and lobbying lawmakers, work with agile methodologies.

Work History

Tech Liaison And Investor

Angel Funding, Llc Crowdfunding Services For Angel Studios
12.2021 - Current
  • Knowledge and experience in SEC and FINRA regulations as they relate to crowdfunding: equity and loan investments, processes from issuer and investor through to close; basic knowledge of transfer agent services
  • Conducted research to initiate and maintain relationships with 3rd party vendors, negotiating contracts and a partnership
  • Maintained in-office technology software and electronics
  • Coordinated efforts between Angel Funding and Angel Studios in troubleshooting issues and keeping companies in sync, leading to faster resolution and improved communication with internal and external stakeholders
  • Responded to users and investors thru Zendesk via email and chat
  • Streamlined and optimized Zendesk operations by creating macros and triggers, resulting in reduced ticket volume and improved customer satisfaction
  • Managed website submissions; assisted in building pages thru CMS system, collaborating with creators and brand managers on content to legally review, publish, and update pages
  • Utilized Segment, Optimizely, Braze, Mandrill, Google Suite, Metabase, Full Story, occasionally Kubernetes, and Snowflake for informed decision making; other software/services used more in depth: Notion, Jira, Talent LMS, North Capital TAPI systems, DJango Admin, Contentful, Figma, Slack, Global Relay, SEC/ Edgar (website), Zendesk, Loom, Monday.com, and Linear
  • Increased communication and efficiency in processes by completing and employing concepts taught in Entrepreneurship training, Scrum Master training, Google Analytics Training, Project management training
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Developed and maintained effective relationships with internal and external stakeholders.
  • Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
  • Collaborated with senior management to identify areas of improvement within existing systems or strategies.
  • Positively represented Angel Funding at conferences and events.

Co Founder And Assistant Director

Youth Sports
01.2017 - Current
  • Spearheaded formation and operations for 5 premier sports organizations, doubling membership for most each year due to the good reputation and success of the organizations
  • Optimized business functions of the organizations: bookkeeping, payroll, expense reimbursements, account management of each player's payments, ordering equipment and uniforms, paying for events, negotiating a practice facility and paying fees for use
  • Developed and maintained organizational registrations, events, rosters, and housing with SportsWrench, Arbiter, AES, SportsEngine, AAU, USAV, JVA systems
  • Managed compliance training for 100+ players and parents, implementing a variety of training modes and resulting in 95% completion rate and total compliance with regulations, leading to smooth operation and avoiding problems
  • Created and maintained websites and blog entries, adding in back end code and processes we needed, gathering media for the site from families (using Wix, Weebly, and WordPress)
  • Managed organization of schedules for building use, practice schedules, team season play schedules, and coaching schedules; coordinated travel and housing needs for everyone in the organizations, and other logistics as needed
  • Developed marketing strategy - boosted brand recognition by creating eye-catching business cards, flyers, and logos
  • Directed parent volunteer groups, increasing parent participation by 50%, leading to stronger parent involvement and better outcomes for the organization
  • Coordinated college recruiting process, creating videos and editing communications for players, coaching players in marketing themselves to recruiters and earn scholarships to play at the collegiate level
  • Established relationships with key customers, vendors, and partners.
  • Currently functioning as a club admin for East TN Elite; others are still operating, but have been passed onto new leadership because of proximity
  • Current certifications maintained with USAV, AAU, and JVA as administrator, coach, and official (referee); SafeSport certification; Impact certification
  • USAV, PAVO, AAU, and NFHS Certified Official (referee) and Score Keeper (still currently officiate matches for school and club seasons); Head coach for 2 years, assistant for 3 years

General Worker

Shelby County Election Commission
01.2020 - 12.2021
  • Setup and ran of machines and stations
  • Processed voters in registry system
  • Assisted voters thru the voting process
  • Gathered statistics and reporting

Administrative Assistant

Amerispec Home Inspections, PRN
Germantown, Tennessee
03.2019 - 12.2021
  • Office fill-in as needed in transition of other employees, inspectors, and leadership
  • Trained new office staff
  • Processed orders and payments for inspections in physical and online systems
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information and act as a gatekeeper to the company leadership and inspectors, resulting in effective business correspondence
  • Responded effectively to sensitive inquiries or complaints.
  • Updated office equipment, operating systems and programs in the office computers
  • Provided administrative support to the executive team and inspectors, including scheduling meetings and managing calendars.
  • Organized and maintained, and cleaned out filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Tracked and submitted employee timesheets to prepare for payroll processing.

Insurance Agent

Moores Financial Group
Memphis, USA
01.2015 - 12.2017
  • Insurance Sales
  • Licensed to consult and sell MFG policies and FFM Health insurance policies
  • Accidental, health, and life
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Built relationships with business leaders and HR departments to better help meet the needs of their companies and employee benefits
  • Warmed prospects, managed a route and client base, advised and educated prospective and current clientele

Substitute Teacher

Department, Shelby County, Schools
Memphis, USA
01.2009 - 12.2015
  • Performed basic teaching duties as needed : lesson planning and teaching within the classroom.

Class And Non Class Member Advocate

The Arc Tennessee
Memphis, USA
01.2010 - 12.2012
  • Assured advocacy requests for services were delivered as specified in grant projects of The Arc TN and reported monthly
  • 50% of case load usually consisted of nursing home and ICF/MR facility residents
  • Assisted with initial rollout of the CHOICES Waiver in West TN
  • Assisted Project Director with routine interaction, consulting with individuals, families/conservators, Department of Intellectual Disabilities Services, court representatives including conservatorship agencies, and other community agencies to assure that assigned functions are accomplished within a given time frame
  • Maintained accurate records of all interactions
  • Interfaced with other cross-functional agencies, companies, and individuals to ensure timely resolution of issues.
  • Assisted circle of support members in selecting appropriate courses of actions and obtaining needed support.
  • Assisted in final stages of closing Arlington Developmental Center and integrating residents into community placements
  • Established and Facilitated communication between clients, family members, and service providers.
  • Maintained compliance with state and federal programs
  • Maintained confidentiality of sensitive information and situation handling as issues were brought to light and resolved

Executive Director

Freedom Co Op, Inc
Memphis, USA
01.2007 - 12.2010
  • Project management : led efforts and designed streamlined process for becoming a MHDD/DIDS licensed provider; also licensed with the Dept Of Health, TennCare, and Medicaid
  • As a Medicaid provider, developed non-profit board of directors and company for human services co-op in Memphis, TN
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving operational and performance expectations.
  • Created policies and managed programs for member services
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Served as spokesperson at press conferences or interviews when needed.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Processed monthly billing and compliance reporting for audits in accordance with grant guidelines
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Led all client relationships and engagement meetings and processes; managed onboarding and all processes needed, guiding them thru joining the group and setting up their services
  • Reported to board of directors in monthly board meetings and as needed
  • Oversaw incident management tracking and reporting to state authorities as needed
  • Conducted home visits and where needed, attended meetings as agency leadership

Support Broker/Care Manager

TN Microboards Association/Tony Records, Inc
Memphis, USA
01.2004 - 12.2010
  • Social services organization that specialized in out-of-the-box approaches and solutions for the daily and long term care of individuals with disabilities
  • Support Broker and Field Organizer
  • Achieved satisfaction rate in reviews of the 10 people's services and supports programs we helped to setup
  • Created reports documenting client progress towards goals for grant goals and fiscal and program goals and submitted them to entities related to grant
  • Completed Self-Determination and Support Brokerage training from Center for Self Determination
  • Completed home visits and provided ongoing supports to those we served
  • Worked closely with families, service recipients, their circles of support, appropriate state officials (TennCare/Medicaid), and their contracts, documentation, budgets, and legal upkeep
  • Performed duties of Field Organizer for TN Microboards Association; incorporated and developed small personal support businesses for fiscal and program matters
  • Maintained website and as administrator for online training supports programs, databases, and communications, provided setup and oversight of supports training for employees as required by the state
  • Developed and facilitated agency training and mentoring programs
  • Designed and executed presentations in training sessions and conferences
  • Organized and trained board of directors in their roles and functions
  • Assisted incorporated support businesses with state applications to become an approved provider of services for the state
  • Supported businesses in achieving 100% compliance with record-keeping and documentation systems, enabling efficient operations
  • Assisted incorporated support businesses with yearly state compliance audits

Admin Assistant to Director

Church Education Systems
Memphis, TN
03.1998 - 07.2002
  • Upkeep of program records and reports (enrollment, grades, and attendance) for tri-state enrollment area, communication to regional and national authorities, administrative duties as assigned, in- service meeting planning, coordination of teachers, other financial reporting and program documentation
  • Organized and maintained filing systems for documents and records.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Greeted visitors, clients and guests in a professional manner.
  • Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
  • Assisted with event planning activities such as conferences or seminars.
  • Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
  • Developed positive relationships with internal and external associates and stakeholders through effective communication techniques.
  • Entered data into databases accurately and efficiently.

Other Experience

Various
06.1996 - 12.2001
  • Various experiences in administrative support, office work, and customer support roles, Payroll processing, medical data entry, copy center attendant/worker, office manager, computer storefront desk and sales floor, teacher, tutor, proofreader

VOLUNTEER EXPERIENCES

Various
Memphis, Tennessee
05.1998 - 12.2021
  • Church Volunteer roles: Youth program leadership, Young Children's Ministry leadership, Congragational Pianist and Organist

Chairman of the Board

Freedom Co-op, Inc
Memphis, Tennessee
01.2018 - 12.2021
  • Trained other board members in their duties after change of leadership
  • Assisted with audits and inspections of the Co-op by outside agencies; ensured compliance with corporate governance regulations and best practices.
  • Assisted in home/site visits of those the Co-op served
  • Helped Director as needed in her tasks
  • Provided leadership in the development of policies and procedures governing board operations.
  • Reviewed financial statements, reports, and other documents prior to board meetings.
  • Fostered relationships with members to ensure their satisfaction with the organization's progress and direction.
  • Monitored industry trends to identify potential risks or areas of opportunity for the company.
  • Served as a representative of the Board at various events such as conferences or prospective clientele presentations.
  • Supported internal auditing processes to ensure compliance with applicable laws and regulations.
  • Directed regular monthly business meetings of Board of Directors for decision-making on budget expenditures, strategic planning and personnel issues.

Board Member, Treasurer, Education Director, Teacher

Memphis Homeschool Enrichment Cooperative
Bartlett, Tennessee
08.2016 - 12.2021
  • Served in several capacities
  • General accounting and treasurer duties for 150 student member cooperative for a one year term with other board members
  • Yearbook creation for the cooperative, start to finish: along with my other teaching responsibilities, I also organized the teens and taught them to assist me with the yearbook process (including instruction in photography, editing, organization, journaling, design, budgeting, and electronic creation and proofing)
  • Education director for a one year term: Gathering and coordinating class ideas, generating and overseeing the voting system, assigning teachers, helpers, and arranging the schedule for all the classes and adults needed to function in those classes
  • Teacher: (Teens) ASL, Automechanics, Personal Finance, Music Theory and Ukelele, Candy Making, Cake Decorating, Playdough Economics, Government and the Legislative Process; (Younger kids): Spanish, Ooey-Gooey Chemistry, Dr. Suess Learn to Read, Old Fashioned Games
  • Conducted regular board meetings and prepared meeting agendas.
  • Provided strategic direction to the organization by setting goals and objectives.
  • Ensured that all legal requirements were met according to local laws and regulations.
  • Defined and enforced organizational bylaws, rules and policies.
  • Maintained confidentiality in regard to internal organizational affairs and information.

Board Member

Elementary School/Middle School PTA
Cordova, Tennessee
08.2005 - 05.2014
  • Secretary, Treasurer, Room Parent Chair, Classroom volunteer, Active as partners to the administration and teachers:
  • Event planning and management
  • School-wide project management: Hands-on involvement in school-wide decorative immersion activities, festivals, fund raisers, and community support efforts
  • Organizing and training volunteers
  • Reporting to school board
  • Taking minutes, preparing minutes for review
  • Utilized networks and resources to inspire collective action and achieve organizational goals.
  • Preparing reports about finances
  • Reviewed financial statements and monitored organizational performance against budgets.

Project Lead in Personal Persuit of Legislation

TN
Nashville, TN
03.2009 - 07.2010
  • TN Legislative activity; Legislation Passed – Public Chapter 778
    Led efforts in passing TN legislation into law
  • First-hand knowledge of business of government and the legislative process
  • Led organization of efforts: modeling and adapting legislative efforts from across the country to adapt them as necessary for my own efforts relative to TN, including researching TN specific laws and government, hospitals, national, and world standards, and initiating an educated strategy
  • Networking and maintenance of communications with supporters and lawmakers~use of my blog- style website and Facebook, email “bombs”, and other various communication tactics; gathered and regularly communicated with about 350 families across the state of TN, all of which were affected by the subject of the bill, and all were active in the efforts
  • Appearances in news reports, interviews, and other media reports
  • Lobbying state legislators via communications and in person along each step in the process; attended committee meetings, followed up with legislators and admins, attended meetings with parties involved, created informative and strategic flyers and other content
  • Assisting in drafting legislation (bill) and collaborating efforts with associated departments and interested people for success (legislative committees, Dept of Health, Vital Records)
  • Advocating, coordinating efforts, and effectively maneuvering thru TN Congress as legislation was successfully passed
  • Upkeeping communications to insure it remains accessible

Board Member and Treasurer

Brain Association of TN
Nashville, Tennessee
04.2005 - 07.2008
  • Assisted in oversight of the budget
  • Assisted in conference planning
  • Attended meetings and participated as asked
  • Reviewed financial statements and monitored organizational performance against budgets.
  • Engaged in public relations activities to promote mission, vision, values, products, services, and brand image.
  • Collaborated with board members on fundraising initiatives to secure additional funding sources for the organization.
  • Participated in various committees to meet specialized goals.
  • Maintained confidentiality in regard to internal organizational affairs and information.
  • Utilized networks and resources to inspire collective action and achieve organizational goals.

Education

Education University Of Memphis
12.2003

Hobbies/Interests

  • music, volleyball, youth sports, homeschool, Winter Olympics, technology

References

References available upon request.

Timeline

Tech Liaison And Investor - Angel Funding, Llc Crowdfunding Services For Angel Studios
12.2021 - Current
General Worker - Shelby County Election Commission
01.2020 - 12.2021
Administrative Assistant - Amerispec Home Inspections, PRN
03.2019 - 12.2021
Chairman of the Board - Freedom Co-op, Inc
01.2018 - 12.2021
Co Founder And Assistant Director - Youth Sports
01.2017 - Current
Board Member, Treasurer, Education Director, Teacher - Memphis Homeschool Enrichment Cooperative
08.2016 - 12.2021
Insurance Agent - Moores Financial Group
01.2015 - 12.2017
Class And Non Class Member Advocate - The Arc Tennessee
01.2010 - 12.2012
Project Lead in Personal Persuit of Legislation - TN
03.2009 - 07.2010
Substitute Teacher - Department, Shelby County, Schools
01.2009 - 12.2015
Executive Director - Freedom Co Op, Inc
01.2007 - 12.2010
Board Member - Elementary School/Middle School PTA
08.2005 - 05.2014
Board Member and Treasurer - Brain Association of TN
04.2005 - 07.2008
Support Broker/Care Manager - TN Microboards Association/Tony Records, Inc
01.2004 - 12.2010
VOLUNTEER EXPERIENCES - Various
05.1998 - 12.2021
Admin Assistant to Director - Church Education Systems
03.1998 - 07.2002
Other Experience - Various
06.1996 - 12.2001
Education University Of Memphis - ,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Elizabeth Barnett