Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Barraza

Albuquerque

Summary

Dynamic and results-oriented professional with a proven track record at Jon Pro, where I spearheaded safety audits and reduced maintenance costs, enhancing operational efficiency. Expert in green cleaning and customer relationship management, I excel in fostering client loyalty and leading teams to exceed performance targets. My strong problem-solving abilities and commitment to quality assurance drive continuous improvement and client satisfaction.

Overview

21
21
years of professional experience

Work History

Barraza's Cleaning

Self Employed
06.2019 - Current
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
  • Consistently met or exceeded performance targets for clearance turnaround times, contributing to the company''s reputation for excellent service delivery.
  • Built working relationships with clients to foster loyalty and encourage repeat business.

Volunteer

Church
01.2006 - Current
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Custodial Manager

Jon Pro
12.2015 - 06.2019
  • Promoted safety and compliance with industry regulations by conducting frequent safety audits.
  • Maintained detailed records of all maintenance activities, facilitating accurate budgeting and forecasting efforts.
  • Reduced maintenance costs through regular inspections and proactive repairs.
  • Increased customer satisfaction by addressing concerns promptly and professionally.
  • Streamlined inventory management, ensuring adequate supplies for daily operations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Cook

Del Taco Inc.
05.2015 - 11.2015
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Babysitter

Brenda Nava
08.2003 - 02.2006
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Elementary Education

Escuadron 201
Durango, Mx
06-1992

Skills

  • Time management
  • Team building
  • Green cleaning
  • Restroom maintenance
  • Cleaning techniques
  • Chemical handling
  • Task delegation
  • Window washing
  • Work scheduling
  • Cleaning practices
  • Cleaning and sanitation
  • Customer service-focused
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Housekeeping
  • Training and mentoring
  • Task assignment
  • Waste disposal
  • Folding clean laundry
  • Health and safety compliance
  • Window cleaning
  • Dusting furniture
  • Quality improvements
  • Customer relationship management
  • Invoice processing
  • Sorting and washing laundry
  • Staff motivation
  • Inventory control
  • Ordering cleaning supplies
  • Quality assurance
  • Expense tracking
  • Room occupancy verification
  • Mopping and buffing floors
  • Decision-making
  • Reliability
  • Multitasking
  • Problem-solving abilities
  • Attention to detail

Languages

English
Limited Working
Spanish
Professional Working

Timeline

Barraza's Cleaning

Self Employed
06.2019 - Current

Custodial Manager

Jon Pro
12.2015 - 06.2019

Cook

Del Taco Inc.
05.2015 - 11.2015

Volunteer

Church
01.2006 - Current

Babysitter

Brenda Nava
08.2003 - 02.2006

Elementary Education

Escuadron 201

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Elizabeth Barraza