Elizabeth Beaton
Fort Lauderdale,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Care Coordinator/ Office Manager/Data Entry/Medical Billing Specialist
Banyan Health Systems
02.2013 - 03.2024
- Built strong relationships with over 2000 clients to deliver emotional support and companionship.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Coordinated discharge planning, ensuring smooth transition from hospital to home or other facilities.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Improved communication among healthcare providers, streamlining coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assisted in managing medication regimens for complex cases, reducing potential errors or adverse effects on patients'' health.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Implemented evidence-based interventions that improved overall patient satisfaction with care process
Office Manager/Billing and Collection/ Surgical Coordinator
Jaime A. Mercado, MD FACOG
12.2004 - 09.2012
- Managed financial aspects of office including budgeting, forecasting, and expense tracking to optimize profitability.
- Ensured safe, comfortable environment for over 2000 patients by promptly addressing any concerns or issues that arose during their visits.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored outstanding invoices and performed collections duties.
- Reduced claim denials by diligently reviewing patient records for correct coding and billing information.
- Assisted in maintaining high-quality database of patient information by accurately entering demographic and insurance details into system.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
- Generated monthly billing and posting reports for management review.
- Conducted regular audits of billed services to identify errors or discrepancies before submission, minimizing rejected claims due to inaccuracies.
- Used data entry skills to accurately document and input statements.
Skills
- Patient Safety
- Patient education and counseling
- Coding Team Coordination
- EMR Software
- Billing Processes
- Workflow Planning
- Equipment Purchase Planning
- Service Coordination
- Insurance Verification Proficiency
- Collections processing
- CPR/AED
- Multitasking
- Documentation
Languages
Spanish
Native or Bilingual
Education
12th Grade -
MINED
Havana, Cuba07.1992
Timeline
Care Coordinator/ Office Manager/Data Entry/Medical Billing Specialist
Banyan Health Systems
02.2013 - 03.2024
Office Manager/Billing and Collection/ Surgical Coordinator
Jaime A. Mercado, MD FACOG
12.2004 - 09.2012
12th Grade -
MINED
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