Elizabeth Beavers
Dewey,Az
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Prescott Outpatient Surgical Center
2001.01 - 2018.08
- Manage 3-5 employees
- Admit Patients and all paperwork
- Insurance Verification
- Insurance Authorizations
- Audit Surgical Operative reports
- Medically code (CPT & DX coding) from surgical Operative reports or office visit notes.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Bill Doctor and Surgical outpatient visit
- Billing: private health insurance (BC/BS, Aetna, Cigna, United, etc.)
- Medicare and Medicare replacements
- VA, Ahcccs, self-pay
- Appeals (insurance non payments)
- Scheduling: both for doctor's office and surgery
- Patient records
- Office supplies and inventory
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Assist patients.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- EMS
Front Desk
Dr. Duncan & Dr. Thrifts Office
2001.09 - 2001.12
- Enhanced patients satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and patients experience.
- Assisted patients with special requests, ensuring a comfortable stay and positive feedback.
- Streamlined front desk operations for improved efficiency and guest experience.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Front desk
Kokopelli Eye & Surgical Care
1998.08 - 2001.09
- Enhanced patients satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and patients experience.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Scheduling patients office visits.
- Past due accounts.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Business/Psychology
Daytona State College
Daytona Beach, FL1978
Skills
- Business Recordkeeping
- Financial Administration
- Human Resources Management
- Records Management
- Office Management
- Administrative Support
- Shift Scheduling
- Scheduling and Coordinating
- Hiring and Training
- Business Administration
- Staff Management
- Team Leadership
- Time Management
- Professionalism
- Document Management
- Office Administration
Other employment upon request
Timeline
Front Desk
Dr. Duncan & Dr. Thrifts Office
2001.09 - 2001.12
Business Office Manager
Prescott Outpatient Surgical Center
2001.01 - 2018.08
Front desk
Kokopelli Eye & Surgical Care
1998.08 - 2001.09
Business/Psychology
Daytona State College
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