Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Beavers

Dewey,Az

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures.

Overview

20
20
years of professional experience

Work History

Business Office Manager

Prescott Outpatient Surgical Center
01.2001 - 08.2018
  • Manage 3-5 employees
  • Admit Patients and all paperwork
  • Insurance Verification
  • Insurance Authorizations
  • Audit Surgical Operative reports
  • Medically code (CPT & DX coding) from surgical Operative reports or office visit notes.
  • Improved workflow efficiency by streamlining office processes and implementing new software solutions.
  • Bill Doctor and Surgical outpatient visit
  • Billing: private health insurance (BC/BS, Aetna, Cigna, United, etc.)
  • Medicare and Medicare replacements
  • VA, Ahcccs, self-pay
  • Appeals (insurance non payments)
  • Scheduling: both for doctor's office and surgery
  • Patient records
  • Office supplies and inventory
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Assist patients.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • EMS

Front Desk

Dr. Duncan & Dr. Thrifts Office
09.2001 - 12.2001
  • Enhanced patients satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined front desk operations for improved efficiency and patients experience.
  • Assisted patients with special requests, ensuring a comfortable stay and positive feedback.
  • Streamlined front desk operations for improved efficiency and guest experience.
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.

Front desk

Kokopelli Eye & Surgical Care
08.1998 - 09.2001
  • Enhanced patients satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined front desk operations for improved efficiency and patients experience.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Scheduling patients office visits.
  • Past due accounts.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Business/Psychology

Daytona State College
Daytona Beach, FL
1978

Skills

  • Business Recordkeeping
  • Financial Administration
  • Human Resources Management
  • Records Management
  • Office Management
  • Administrative Support
  • Shift Scheduling
  • Scheduling and Coordinating
  • Hiring and Training
  • Business Administration
  • Staff Management
  • Team Leadership
  • Time Management
  • Professionalism
  • Document Management
  • Office Administration

Other employment upon request

Timeline

Front Desk

Dr. Duncan & Dr. Thrifts Office
09.2001 - 12.2001

Business Office Manager

Prescott Outpatient Surgical Center
01.2001 - 08.2018

Front desk

Kokopelli Eye & Surgical Care
08.1998 - 09.2001

Business/Psychology

Daytona State College

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Elizabeth Beavers