Elizabeth Becerra
Whittier,CA
Summary
To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
BMD operator
Smartmatic Corp (Vsap LA County)
01.2020 - 09.2021
- Inspected voting carts and BMD's for the Los Angeles County Voting Elections
- Performed clerical duties related to Election Process
- Formatted processed BMDs
- Verified BMDs that were on Quarantine
- Scanned BMDs, flaps, voting printers to put together pallets
- Tested Manual Diagnostics on BMDs
- Inspected and scanned E-Poll Books for voter centers
- Checked incoming and outgoing E-Poll Books in Cherwell Software
- Trained to become a Lead for E-Poll book deployment
- Prepared carts with BMDs for deployment (Kitting).
- Enhanced system efficiency by conducting regular preventative maintenance and timely repairs of BMS equipment.
HR Assistant
Express Employment Professionals Agency
01.2019 - 10.2019
- Filed and scanned confidential documents
- Updated weekly reports of employee attendance
- Put checks in order by department and supervisor to distribute
- Created employee personal and medical files
- Collected and updated training logs on Excel
- Reviewed and emailed timecards of temp employees to agencies
- Updated tracking sheet for pending lunch forms
- Completed 'Intro to HR resource management' online course
- Ran reports on ADP for daily lunches
- Responded to emails on Outlook.
Family Service Associate
Mexican American Opportunity Foundation
08.2017 - 12.2018
- Linked and supported families with services needed
- Supported family independency and competency for Head Start families
- Enrolled and recruited children 3-5 years old
- Answered phone daily to communicate with parents
- Conducted home-visits and traveled to centers weekly
- Worked closely with Health Nutritionist and Enrollment specialist
- Ran reports daily and met weekly deadlines
- Managed monthly parent meetings for three different classes
- Created family goals and followed up
- Educated families on importance of Dental Health and Physicals
- Attended monthly classes at LACOE to better assist and inform families.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Administrative Assistant
Partners in Diversity Agency
12.2015 - 08.2017
- Long-term Assignment: Los Angeles County Office of Education Head Start-State Preschool Division (LACOE)
- LACOE Temporary Office Worker/Senior Typist Clerk Bilingual
- Referred interested families to local early childhood education providers
- Utilized LACOE and OHS referral systems to accurately connect families to services
- Successfully managed customer service inquiries from LACOE Head Start Referral line
- Organized and scheduled meetings/trainings for LACOE staff and external clients
- Handled heavy volume of incoming calls (3000 per month)
- Maintained LACOE Head Start Master Calendar for room reservations
- Filed, updated and maintained forms, documents and correspondences for LACOE
- Processed mass mailings for LACOE delegate agencies, families and community partners
- Assisted parents with inquiries, questions, and concerns about Head Start.
In Home Tutoring
Tree Of Knowledge Learning Center
03.2014 - 10.2015
- Enhanced student comprehension by incorporating visual aids and multimedia presentations into tutoring sessions.
- Developed personalized learning plans for each student, catering to their unique strengths and weaknesses.
- Boosted student confidence in their abilities by providing consistent positive reinforcement and constructive feedback.
- Increased student retention of material through the use of creative teaching strategies and real-world examples.
Merchant Teller
Bank of America
12.2010 - 02.2014
- Provided excellent Customer Service
- Performed arithmetic calculations for transactions and Sales
- Assisted customers with inquiries and/or problem resolution in a professional and composed manner
- Accurately and efficiently processed large transactions such as customer deposits and cashing checks
- Verified Daily that cash box was balanced
- Informed and educated customers on products and how to conduct transactions through self-service technologies
- Responded and assisted customers with inquiries and/or problem resolution
- Responsible for closing out the bank each day and balanced the Cash Vault alongside the Lead Supervisor
- Identified customer financial needs, goals, and objectives.
Education
Bachelor of Arts in Sociology -
California State University, Fullerton
01.2012
Skills
- Fluent in Spanish (Speaking, Reading, Writing)
- Excellent Customer Service/Answering phones
- Data Entry and record keeping
- Microsoft Programs: Word, Outlook, Excel, and Cherwell
- ADP Payroll Services
- Team Player
- Attention to detail
- Problem-solving
- Communication Skills
- Scanning
Languages
Spanish
Full Professional
Timeline
BMD operator
Smartmatic Corp (Vsap LA County)
01.2020 - 09.2021
HR Assistant
Express Employment Professionals Agency
01.2019 - 10.2019
Family Service Associate
Mexican American Opportunity Foundation
08.2017 - 12.2018
Administrative Assistant
Partners in Diversity Agency
12.2015 - 08.2017
In Home Tutoring
Tree Of Knowledge Learning Center
03.2014 - 10.2015
Merchant Teller
Bank of America
12.2010 - 02.2014
Bachelor of Arts in Sociology -
California State University, Fullerton
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