Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Elizabeth Bedolla-Arriaga
Little Chute,WI
Summary
Overview
12
years of professional experience
Work History
Arby's
Certified Training General Manager
06.2020 - Current
Job overview
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Chuck E. Cheese
Senior Assistant Manager
05.2019 - 03.2020
Job overview
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Conducted regular performance evaluations, providing constructive feedback and setting achievable goals for team members.
- Optimized inventory controls through accurate forecasting methods and prudent purchasing decisions.
- Delivered top-notch customer service by addressing concerns promptly and maintaining open lines of communication with clients.
Taco Bell
General Manager (GM)
03.2012 - 05.2019
Job overview
- Formally the General Manager for two stores
- Responsible for a 2.2 million dollar store
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Making schedules and handling customer complaints and building customer relationships.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Appleton East High SchoolAppleton, WI
High School Diploma
University Overview
Skills
- Customer Retention
- Upselling
- Team Training and Development
- Time Management
- Verbal and Written Communication
- Bilingual
- Problem Resolution
- Customer Relationship Management
Languages
English
Spanish
Timeline
Certified Training General Manager
Arby's
06.2020 - Current
Senior Assistant Manager
Chuck E. Cheese
05.2019 - 03.2020
General Manager (GM)
Taco Bell
03.2012 - 05.2019
Appleton East High School
High School Diploma
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