
Dynamic Registered Nurse Case Manager with extensive experience at Amedisys Hospice, excelling in complex medication management and care coordination. Demonstrated emotional intelligence and clinical assessment skills, enhancing patient outcomes through effective interdisciplinary collaboration and evidence-based interventions. Committed to optimizing resource utilization and ensuring compliance with healthcare regulations.
Conduct comprehensive medical assessments and ongoing reassessments on medically complex, critically ill patients identifying changes in condition and independently initiating interventions in accordance with evidence based protocols.
Independently triage patient concerns via telephone and in person encounters. Determined urgency of complaint, provide clinical guidance, and escalate to providers as appropriate.
Maintain calm, clear telephonic communication with distressed callers, providing clinical guidance while maintaining accurate documentation.
Complex medication management including opioid titration, symptom management, assessing for mediation efficacy, and providing medication education to caregivers and patients.
Participated in regular interdisciplinary group meetings collaborating with physicians, pastoral care, and social work to provide optimum support to patients and caregivers. Discussed resource utilization and ensured patient care was in compliance with Medicare and Medicaid guidelines.
Performed recertification assessments, providing detailed clinical justification and accurate documentation to support continued services.
BLS/ ACLS