Elizabeth Bellert
St. Petersburg
Summary
Seasoned hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Swim Coach
Miamisburg Barracudas
05.2025 - Current
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Coached youth aged 3 to 18 for competitive swim team and oversaw participation in 8-9 events annually.
Server
Dewey's Pizza
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lifeguard
Sycamore Trails Aquatic Center
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Sales Associate
Great American Cookies
05.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Pool Attendant
Sycamore Trails Aquatic Center
05.2018 - 09.2018
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Education
Associate of Science - Marine Science
Sinclair Community College
Dayton, OH05-2025
Bachelor of Science - Marine Science
Eckerd College
St. Petersburg, FL05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Strong communicator
- Effective problem-solver
Timeline
Swim Coach
Miamisburg Barracudas
05.2025 - Current
Lifeguard
Sycamore Trails Aquatic Center
05.2022 - 09.2022
Server
Dewey's Pizza
04.2021 - Current
Sales Associate
Great American Cookies
05.2020 - 06.2021
Pool Attendant
Sycamore Trails Aquatic Center
05.2018 - 09.2018
Associate of Science - Marine Science
Sinclair Community College
Bachelor of Science - Marine Science
Eckerd College