Elizabeth Bennett
Milton,VT
Summary
I pride my self on offering compassionate support to all my patients and families , I leveraged skills in lab specimen collection and patient documentation to enhance care quality at Birchwood Terrace. My collaborative approach and clinical decision-making abilities have significantly improved patient outcomes, showcasing a commitment to excellence in nursing and patient support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LPN
Birchwood Terrace
Burlington, VT
07.2021 - Current
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Communicated with patients with compassion while keeping medical information private.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Developed individualized plans of care for each patient based on assessment data collected.
- Observed patients for any changes in their condition or behavior, and reported findings to the supervisor or physician in charge.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
- Administered medications and therapies in accordance with physicians orders.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
Medical Assistant
University of Vermont Medical Center
Milton, VT
07.2019 - 09.2020
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Incorporated outside records into charts and EHR.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Prepared treatment rooms for patient examinations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Registered new patients into practice management software program accurately entering demographic information.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Patient Services
University of Vermont Medical Center
South Burlington, VT
07.2018 - 07.2019
- Maintained accurate records of all transactions relating to billing or payments for patient services.
- Coded invoices properly based upon patient services and medical records.
- Provided administrative support to the patient services team by scheduling appointments, maintaining records and filing documents.
- Utilized computer systems to retrieve necessary records or enter data regarding patient services provided.
- Ensured timely completion of patient services by monitoring wait times for office visits.
- Organized educational sessions for staff members on new technologies related to patient services management.
- Managed the daily operations of the patient services department including budgeting and staffing.
- Developed strategies to improve operational efficiency of the patient services department.
- Coordinated with external stakeholders, including insurance providers and referral sources, to optimize patient services.
- Maintained detailed records of all patient services performed.
- Collaborated with other teams on projects related to patient services initiatives.
- Attended industry conferences and seminars to stay abreast of current trends in patient services management.
- Assisted in developing marketing plans or campaigns designed to promote patient services offerings.
- Managed daily operations of the patient services department including scheduling appointments, assigning tasks, and ensuring compliance with regulations.
- Supervised daily operations within the Patient Services Department ensuring adherence to organizational standards.
- Developed strategies for improvement of patient services processes.
- Assisted in the development of budgets related to patient services operations.
Phlebotomy Technician
University of Vermont Medical Center
Burlington, VT
06.2017 - 07.2018
- Obtained specimens from adults, children, and infants for laboratory tests.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Educated patients on specimen collection procedures and post-draw care.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Labeled specimen containers with patient information accurately and legibly.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Verified collection orders and communicated discrepancies to nurses.
- Handled special collection procedures, including therapeutic phlebotomy and drug testing.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Performed venipuncture and skin puncture on patients of all ages.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Monitored inventory levels of supplies necessary for performing phlebotomy duties.
- Used multiple electronic medical software to conduct patient intakes and send correspondence.
Office Manager
Life Safety Systems
South Burlington, VT
01.2013 - 06.2017
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Implemented quality control measures to uphold company standards.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Provided administrative support to management team including preparing reports and presentations.
- Managed office inventory and placed new supply orders.
- Processed payroll accurately ensuring all employees were paid on time.
Education
Licensed Practical Nursing - Nursing
Vermont Technical College
Williston, ND06-2021
High School Diploma -
Bend High School
Bend, OR06-1991
Some College (No Degree) - General Studies
Central Oregon Community College
Bend, ORSkills
- Vital signs monitoring
- Lab specimen collection
- Hospice care
- Palliative care
- Wound care management
- Rehabilitation nursing
- Clinical decision making
- Catheter care
- Nursing ethics
- Medical equipment operation
- Patient mobility assistance
Affiliations
- Love being with family and friends
- Camping and being in the outdoors
- Crocheting and crafts
Certification
- Carry and active State of Vermont LPN License
- Active CPR Card
References
References available upon request.
Timeline
LPN
Birchwood Terrace
07.2021 - Current
Medical Assistant
University of Vermont Medical Center
07.2019 - 09.2020
Patient Services
University of Vermont Medical Center
07.2018 - 07.2019
Phlebotomy Technician
University of Vermont Medical Center
06.2017 - 07.2018
Office Manager
Life Safety Systems
01.2013 - 06.2017
Licensed Practical Nursing - Nursing
Vermont Technical College
High School Diploma -
Bend High School
Some College (No Degree) - General Studies
Central Oregon Community College
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