Elizabeth Bergstrom
Johns Island,SC
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Compassionate Babysitter known for creating safe, stimulating environments for young children while managing every aspect of care with efficiency. Specialized skills include activity planning, basic meal preparation, and light housekeeping, ensuring both fun and orderliness are prioritized. Excel in communication, patience, and problem-solving to navigate the dynamic needs of children and families with ease.
Overview
8
8
years of professional experience
Work History
baby sitter
The Lowenbaum Family
Kiawah Island , SC
06.2025 - Current
- Supervised children during playtime and organized engaging activities.
- Prepared nutritious meals and ensured proper dietary guidelines were followed.
- Maintained a safe and clean environment for children to thrive in.
- Communicated regularly with parents about daily activities and any concerns.
- Developed creative games to stimulate children's physical and cognitive skills.
- Built trusting relationships with children through positive interaction and encouragement.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Remaining alert at all times while caring for multiple children simultaneously.
- Engaging in age-appropriate activities like reading stories or playing games.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Enforced rules to teach good manners and maintain safe environment.
- Balanced schedules to promote optimal rest, play and educational periods.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
The Cape Club
Kiawah Island Club
Kiawah Island , SC
03.2025 - Current
- Monitored pool area for safety and cleanliness throughout shifts.
- Assisted guests with poolside inquiries and provided information on amenities.
- Enforced facility rules and regulations to maintain a safe environment.
- Coordinated daily maintenance tasks with facilities team for pool upkeep.
- Greeted customers upon arrival at the pool area.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Supplied guests with towels, shade umbrellas, and refreshments to provide comforting, welcoming environment.
- Collected used towels and properly disposed of waste.
- Provided exceptional customer service to guests at the pool area.
- Delivered food and beverages to patrons efficiently and accurately.
- Maintained cleanliness and organization of poolside dining areas.
- Informed guests about menu options and daily specials clearly.
- Monitored guest needs and responded promptly to requests or concerns.
- Collaborated with kitchen staff to ensure timely order fulfillment effectively.
- Delivered food to tables in a timely manner while ensuring accuracy of orders.
Restaurant Hostess
Cafe Routier
Westbrook, CT
08.2020 - 07.2022
Restaurant Hostess
Jia Mei Asian Kitchen
Madison, CT
08.2017 - 12.2018
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Greeted customers and escorted them to their tables.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Verified accuracy of orders before delivering them to customers' tables.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Received and recorded patrons' dining reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Took reservations from patrons by phone or online.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Accepted payments from guests for dine-in and take-out foods.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
High School Diploma -
University of Connecticut
Storrs, CT12-2025
Skills
- High volume dining
- Dining customer service
- Group reservations management
- Dining room management
- Dining crew workflow optimization
- Reservation coordination
- Server support
- Impression management
- Complex Problem-solving
- Coordinating tasks
- Friendly demeanor
- Waitlist management
- Scheduling
- Service orientation
- Task prioritization
- Conflict resolution
- Personal presentation
- Customer flow management
- High-volume phone answering
- Seating arrangement planning
- Cleanliness and hygiene
- Strong multitasking
- Child supervision
- Activity coordination
- Nutritional meal planning
- Safety monitoring
- Positive reinforcement
- Maintaining safe environment
- Managing routines
- Creative problem solving
- Schedule management
- Patience and empathy
- Safe driving
- Active listening
- Infant and toddler care
- Playtime supervision
- Bathing and dressing
- Following directions
- Responsible decision-making
- Problem resolution
- Communication skills
References
References available upon request.
Timeline
baby sitter
The Lowenbaum Family
06.2025 - Current
The Cape Club
Kiawah Island Club
03.2025 - Current
Restaurant Hostess
Cafe Routier
08.2020 - 07.2022
Restaurant Hostess
Jia Mei Asian Kitchen
08.2017 - 12.2018
High School Diploma -
University of Connecticut
Similar Profiles
Alyssa OrozcoAlyssa Orozco
Professional Nanny/ Various Families at Ho Family, Barnes Family, K FamilyProfessional Nanny/ Various Families at Ho Family, Barnes Family, K Family
Tina HolguinTina Holguin
Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)
Lila LoupLila Loup
Babysitter at Castle Family, Tennis Family, Sim’s FamilyBabysitter at Castle Family, Tennis Family, Sim’s Family
Matthew KosefeskiMatthew Kosefeski
Assistant Restaurant Manager at Kiawah Island Golf ResortAssistant Restaurant Manager at Kiawah Island Golf Resort
Robert SmithRobert Smith
Floor Technician at MUSC HospitalFloor Technician at MUSC Hospital