Elizabeth Bertani

• Acted as the sole Scrum Master for all Digital Platform teams under Teddy Kim. This included Digital Ops, Digital Graph, and Midwest Design System (MDS).
• Served as the Scrum Master for the TOIL team under Dawn Cooper during time as a York consultant before being brought to Teddy Kim's org.
• Kept up-to-date with industry trends in agile software development methods.
• Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
• Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Acted as a servant leader to the development team by removing impediments and resolving conflicts.
• Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
• Assisted with release planning and coordinated efforts between multiple teams working on related projects.

• Performed the duties of a Product Owner and some of a Product Manager for three teams within the Digital Platform space. Namely, DExS, Accessibility, and Tech Health Analytics.
• Devised the long-term product roadmaps for three products as they related to the larger business strategy.
• Developed a compelling product strategy for the Accessibility team that made us industry leaders in under 9 months.
• Lead team collaboration to manage and prioritize releases and commitments across several different teams.
• Distilled broader business objectives into achievable outcomes, and subsequently actionable roadmaps, for several teams concurrently.
• Partnered with EM to define and track KPI's- to ensure the delivery of business value.
• Ensured outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer.
• Communicated regularly with customers and stakeholders to identify pain points and opportunities to deliver value.
• Collaborated across product teams and portfolios to ensure we were doing the "right thing" the "right way". This was especially evident with the work that was needed for Accessibility and Tech Health Analytics where I did not have an EM counterpart.
• Researched and identified industry best practices and trends to increase effectiveness. This research largely informed the product strategy that I created for Tech Health Analytics and Accessibility.
• Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
• Modeled the way by creating a culture of psychological safety within my teams through vulnerability.
• Rallied the team by creating two new groups to tackle emerging business needs.
• Delivered outcomes that provided immediate relief for customer pain points on a consistent basis.
• Prioritized work around CI/CD within Digital to meet the need for continuous improvements of our end user experience for our clients, as well as the continual evolution of our engineering culture.

• Collaborated with other board members to identify potential areas for improvement within the organization and curriculum.
• Assisted in the development of organizational policies and procedures related to Board operations.
• Provided mentorship and guidance to new members of the advisory board.
• Attended monthly meetings and participated actively in discussions regarding strategic initiatives and goals for the organization.
• Recruited qualified individuals from diverse backgrounds to serve on the Advisory Board.

• Facilitated a self-organizing agile team in a manner that encouraged team empowerment
• Utilized knowledge of agile principles and methods to coach agile team as they experimented and innovated
• Reinforced a culture of quality and active risk management
• Maintained a prioritized and groomed backlog with Product Owner while identifying, tracking, and removing impediments that impacted the agile team’s progress

Software Tester

• Developed and executed test plans that put our products through rigorous unit and production level tests
• Collaborated with technical staff who program our products, as well as with our analysts who develop the blueprints for the design of the products to provide user perspective feedback
• Assisted in educating staff on changes within the software and creating documentation specific to testing scenarios
• Mentored several new quality assurance testers and trained them in our product area
• Enhanced the design and creation of product areas by participating in and incorporating user centered design principles
• Regularly demonstrated new functional areas and product advancements to stakeholders for development projects
• Accelerated the rate at which we reviewed regulatory inquiries as an EHR Certification Committee representative

College Ambassador

• Recruited several new hires as a College Ambassador by representing Meditech at college fairs around the state

Brand Advocate

• Educated staff with regards to marketing, sales, and product development through quarterly presentations

Standard Content Coordinator

• Created and maintained existing standardized content for our ambulatory product
• Communicated with outside vendors to collaborate on new content standards and processes

Tester Connections Coordinator

• Conducted meetings with quality assurance testers from various product areas to share knowledge and discuss industry trends
• Pursued continued education and training on industry-standard agile and user-centered design practices

• Conducted research for the lab of Prof Kotlyar on the effects of smoking for different populations
• Analyzed datasets collected from past studies to assist in deriving conclusions
• Launched a study on the effects of e-cigarettes in smoking cessation
• Conducted primary and secondary research to identify relevant information for project development.
• Prepared comprehensive reports summarizing research findings.
• Assisted in the design and implementation of experimental protocols.
• Verified accuracy of data by conducting quality assurance checks on collected materials.