Elizabeth Bilby
Broken Arrow,OK
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
12
12
years of professional experience
Work History
Clinical Secretary
Saint Francis Children's Hospital
09.2011 - Current
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information and answer questions.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered new patients in electronic medical records prior to their arrival.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Answered over 50 phone calls for - Physicians, Attending Physicians, Nurses, Laboratory Results, & Staff.
- Enhanced office productivity by handling high volume of callers per day
- Prepared and processed patient referrals and transfer requests
Education
Medical Assisting
Bryan Institute
Tulsa, OK05.1996
Skills
- Answer Telephones
- EMR Updating
- Medical Communications
- HIPAA
- Taking Client Histories
- Medical Admissions
- Reviewing Patient Information
- Accurate Recordkeeping
- Office Supplies and Inventory
Timeline
Clinical Secretary
Saint Francis Children's Hospital
09.2011 - Current
Medical Assisting
Bryan Institute
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