ELIZABETH BINGHAM

I am responsible for managing the care coordinator and daily operations of the hospice office including paying bills, purchasing office supplies, assisting the clinical manager with planning and holding monthly staff meetings, processing payroll for staff, and running various administrative reports. Assist with hiring and orienting new staff. Compile and keep all HR files up to date as well as support my counterparts throughout our region, as needed.

Received patient information from account executives and reached out to the facility, family, and physician for additional information needed to complete the intake in the EMR system, worked with the director of clinical services to schedule the start of care to the appropriate team members, kept track of census information (referrals, leads, admissions, deaths, and discharges) and submitted weekly and monthly reports to leadership.

Assisted three therapy managers with gathering paperwork for new referrals, entering the data into the EMR, and obtaining family consent, and requesting treatment orders from the physician via fax. Making weekly schedules for the therapists and processing their hours worked for payroll. Cleaning and organizing the outpatient therapy rooms, and keeping compliance logs up to date, as well as other tasks needed to support daily operations of the home health therapy program.

Received demographic information from sales staff and worked with the director of clinical services to obtain needed clinical documentation, family consent, and physician orders entered new referrals into the EMR system and worked with the DCS to schedule the admission visit to the appropriate RN. Responsible for following up with discharged patients and determining if additional home healthcare services were needed, and proceeded with the re-admission process if appropriate. I was responsible for bringing in 10-15 admissions per month through inside (telephone) sales.

• Filing, answering phones, taking patient's weight and blood pressure, and placing in rooms, and scheduling appointments.

• I was a member of Business Professionals of America during my junior and senior year and class historian during my senior year.