Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Blackman

Avenel,NJ

Summary

Motivational and dedicated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance while guiding and motivating new talent. I am a passionate learner and exceptional listener who aspires to flourish within a successful company.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Manager

Burger King
Clanton, AL
06.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Answered customer questions in a timely manner and addressed any issues that may arise during store hours in person or via phone.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Coordinated with store personnel to ensure opening and closing procedures were followed correctly.
  • Trained new staff members in operating policies and procedures.

Clerk

USPS, United States Postal Service
Maylene, AL
12.2021 - 06.2023
  • Sorted and prepared outgoing mail for delivery to post office boxes, street addresses, or international destinations.
  • Provided assistance to customers in locating missing parcels and packages.
  • Sold stamps, services, packaging and processed money orders for customers.
  • Stocked shelves with various items available for purchase at the post office counter.
  • Reviewed incoming emails and responded within established timeframes.
  • Processed payments and handled cash using point of sale (POS) computer system.

Assistant Manager

Burger King
Clanton, AL
04.2017 - 12.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
  • Processed and reconciled large volumes of customer deposits in a timely manner.
  • Verified accuracy of deposit information by comparing data entered with source documents.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Supervisor of Operations

Captain D's Seafood Kitchen
Clanton, AL
03.2013 - 04.2017
  • Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
  • Monitored food quality control and safety standards to ensure compliance with health regulations.
  • Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
  • Solved customer complaints quickly and efficiently when necessary.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Maintained accurate records of all transactions, deposits and other data required by management.

On-Site Provider

Little One's 1st Childcare
Brooklyn, NY
02.2006 - 01.2013
  • Completed First Aid and Pediatric CPR and AED exams with American Red Cross, as well as a 50 hour class in children with special needs where I went on to received a certification.
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Observed children's behavior and development, communicate information with parents.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Read books aloud to small groups or individual children.
  • Assisted with feeding infants and toddlers during meal times.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Education

GED -

Manhattan Testing Center
Brooklyn, NY
03-2011

Some College (No Degree) - Early Childhood Development

Ashford University
San Diego, CA

Skills

  • Problem Solving
  • Employee Scheduling
  • Staff Supervision
  • Recruiting and interviewing
  • Business Administration
  • Customer Service
  • Money Handling/Sales Growth
  • Multitasker

Certification

  • ServSafe Certification
  • Standard First Aid and Pediatric CPR/AED

Timeline

Assistant Manager

Burger King
06.2023 - Current

Clerk

USPS, United States Postal Service
12.2021 - 06.2023

Assistant Manager

Burger King
04.2017 - 12.2021

Supervisor of Operations

Captain D's Seafood Kitchen
03.2013 - 04.2017

On-Site Provider

Little One's 1st Childcare
02.2006 - 01.2013

GED -

Manhattan Testing Center

Some College (No Degree) - Early Childhood Development

Ashford University

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Elizabeth Blackman