Summary
Overview
Work History
Education
Skills
Certification
Timeline
Elizabeth Blackstad

Elizabeth Blackstad

Saint James,MN

Summary

Dynamic and self-motivated professional with a proven track record at Taco Johns, enhancing kitchen efficiency and customer satisfaction. Skilled in inventory management and effective communication, I consistently streamlined workflows, reduced waste, and mentored new staff, contributing to a positive team environment and high health inspection scores.

Overview

15
15
years of professional experience
1
1

Peer support specialist

1
1

Certified nursing assistant

Work History

Crew Kitchen Staff Member

Taco Johns
08.2014 - 03.2020
  • Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
  • Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
  • Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
  • Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.
  • Maintained strong communication with front-of-house staff to ensure accurate order fulfillment and minimize customer complaints.
  • Supported management in meeting budget goals through careful use of resources and minimizing waste.
  • Provided support during special events such as catering orders or large parties, helping the team meet unique challenges while maintaining excellent service standards.
  • Earned a reputation for reliability and dedication, often volunteering to cover shifts or assist with additional tasks when needed.
  • Contributed to increased sales by ensuring timely food preparation and adhering to strict quality standards.
  • Demonstrated adaptability by quickly learning new recipes and menu items as they were introduced, ensuring consistent quality across all offerings.
  • Mentored and trained new hires, ensuring they quickly became valuable team members capable of meeting the high standards set by the company.
  • Collaborated with team members to improve overall efficiency, resulting in shorter wait times for customers.
  • Consistently met targets set for portion control, contributing to overall cost savings for the establishment.
  • Received recognition for exceptional teamwork and collaboration, fostering a positive work atmosphere.
  • Assisted in reducing food waste by effectively managing inventory and implementing proper storage techniques.
  • Participated in regular training sessions to stay up-to-date on best practices and industry trends, enhancing performance within the role.
  • Proactively addressed potential issues before they escalated into larger problems, ensuring smooth operation of the kitchen.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Transported food items from storage areas to kitchen for prepping.
  • Plated and presented food following chef requirements.
  • Learned other teammates' work tasks to train as backup.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Followed recipes and chef instructions to prepare food correctly.
  • Assisted in setting up and breaking down kitchen stations.
  • Maintained high personal grooming standards and uniform presentation.
  • Cleaned and maintained work areas, equipment and utensils.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Trained new staff on food preparation and safety procedures.
  • Lifted and carried heavy materials.
  • Stocked and rotated food items according to expiration dates.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Pushed, pulled and transported large loads and objects.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Monitored food temperature, discarding items not stored correctly.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.

Peer Support Specialist

One One One Recovery
10.2019 - 02.2020
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Promoted a strengths-based approach for clients through active listening and empathy.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Communicated with individuals' family members, offering information, and insight into support services available at community level.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Maintained computers, printers and technical resources to avoid disruption in operations.
  • Coordinated with treatment providers on individual client cases ensuring continuity of care throughout the entire process.
  • Supported clients in maintaining employment by providing job coaching and assistance with workplace accommodations.
  • Improved client engagement with treatment plans by establishing trust and rapport through one-on-one support sessions.
  • Enhanced client self-reliance by developing and implementing personalized recovery plans.
  • Tailored support strategies to address unique challenges faced by clients, resulting in more effective interventions.
  • Boosted client confidence and social skills by organizing community integration activities.
  • Advocated for clients' needs within mental health system, ensuring access to necessary services.
  • Increased awareness of mental health resources in community through outreach efforts.
  • Monitored and reported on client progress, providing valuable feedback for continuous program improvement.
  • Supported clients in setting and achieving personal goals, leading to improved life satisfaction.
  • Contributed to positive organizational culture by embodying recovery principles in daily interactions.
  • Collaborated with healthcare professionals to ensure holistic approach to client care.
  • Documented client interactions and outcomes, maintaining accurate and confidential records.
  • Assisted clients in navigating mental health services, simplifying process of obtaining care.

Certified Nursing Assistant

Thro Company
07.2006 - 08.2012
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.

Shipping and Receiving Clerk

Hope and Faith
05.2020 - 12.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Assisted in development of waste reduction program, focusing on recycling packaging materials.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
  • Facilitated smooth warehouse operations, maintaining clean and safe work environments.
  • Improved inventory management with precise record-keeping of incoming and outgoing shipments.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Conducted research to address shipping errors and packaging mistakes.

Education

Associate Of General Studies - Nursing

South Central College , North Mankato, MN
12.2029

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Package handling
  • Teamwork and cooperation
  • Heavy lifting
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Warehouse safety
  • Inventory management
  • Labeling accuracy
  • Relationship building
  • Material handling equipment
  • Stock rotation
  • Shipment tracking
  • Interpersonal skills
  • Safety procedures
  • Inspection and quality control
  • Warehouse software systems
  • Shipping documentation
  • Load planning
  • Delivery scheduling
  • Materials transportation
  • US Driver's license
  • Microsoft Office Suite
  • Packing equipment operation
  • Invoice reconciliation
  • Inventory software
  • Verbal and written communication
  • Data entry
  • Task prioritization
  • Product knowledge
  • Hazardous materials handling
  • Workflow optimization
  • Equipment troubleshooting

Certification

Peer support specialist, certified nursing assistant

Timeline

Shipping and Receiving Clerk - Hope and Faith
05.2020 - 12.2021
Peer Support Specialist - One One One Recovery
10.2019 - 02.2020
Crew Kitchen Staff Member - Taco Johns
08.2014 - 03.2020
Certified Nursing Assistant - Thro Company
07.2006 - 08.2012
South Central College - Associate Of General Studies, Nursing
Elizabeth Blackstad