Elizabeth Blanchard
Port Arthur
Summary
I would love to be in an environment that appreciates and recognizes my ability to lead with positive motivation. I have remarkable communication, prioritization, and organizational skills. I am a great multi-tasker, who is dependable, a fast learner, friendly, energetic and highly motivated. I am proficient at managing diverse needs in challenging, fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager /Registered Dental Assistant
Ronald Citrano D.D.S.
11.2022 - Current
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Establish efficient workflow processes, monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities.
- Billing, collection and reporting functions for a practice generating over $850,000 annually.
- Optimize organizational systems for payment collections, AP/AR, deposits and record keeping.
- Track and record expenses/deposits and reconcile accounts to maintain accurate, current and compliant financial records.
- Coordinate with CPA for accurate 941, 1040ES, TWC, and Unemployment Taxes
- Complete weekly payroll, Manage 8 employees in a dental office, supervising work and enhancing productivity and efficiency.
- Oversee office inventory activities, including ordering and requisitions
- Established and developed highly efficient and dependable administrative coaching and motivation
- Hire, manage, develop and train staff
- Coordinate and maintain impressive office organization to keep facility efficient, organized and professional. Solve problems timely and effectively, ensuring patient satisfaction.
- Maintain computer and physical filing systems. Keep physical files and digitized records organized
- Deliver expert clerical support by efficiently handling wide range of routine and special requirements.
- Educate patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Support dentist during procedures, ie; dental fillings, permanent and temporary crowns/bridges, root canals, and extractions
- Sterilize instruments, X-rays (Digital-periapical,bitewing,FMX), Impressions, models
- Document patients' dental health information, medical history and vital signs.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Registered Dental Assistant
Coastal Dental Care
11.2020 - 11.2022
- Perform chair-side duties for general dentistry, endo procedures and oral surgery.
- Assist dentist during all dental procedures. Create and place temporary crowns.
- Sterilization and blood borne pathogens protocols.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Documented patient dental health information, medical history and vital signs for future reference.
- Assisted dentists by passing instruments, suctioning intraoral fluids, mixing materials for composite fillings, casts and impressions.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Office Manager /Registered Dental Assistant
Ronald Citrano D.D.S.
06.2004 - 03.2020
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Establish efficient workflow processes, monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities.
- Billing, collection and reporting functions for a practice generating over $850,000 annually.
- Optimize organizational systems for payment collections, AP/AR, deposits and record keeping.
- Track and record expenses/deposits and reconcile accounts to maintain accurate, current and compliant financial records.
- Coordinate with CPA for accurate 941, 1040ES, TWC, and Unemployment Taxes
- Complete weekly payroll, Manage 8 employees in a dental office, supervising work and enhancing productivity and efficiency.
- Oversee office inventory activities, including ordering and requisitions
- Established and developed highly efficient and dependable administrative coaching and motivation
- Hire, manage, develop and train staff
- Coordinate and maintain impressive office organization to keep facility efficient, organized and professional. Solve problems timely and effectively, ensuring patient satisfaction.
- Maintain computer and physical filing systems. Keep physical files and digitized records organized
- Deliver expert clerical support by efficiently handling wide range of routine and special requirements.
- Educate patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Support dentist during procedures, ie; dental fillings, permanent and temporary crowns/bridges, root canals, and extractions
- Sterilize instruments, X-rays (Digital-periapical,bitewing,FMX), Impressions, models
- Document patients' dental health information, medical history and vital signs.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Bank Teller
First Bank And Trust/South Trust
05.1998 - 04.2002
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
- Removed mutilated currency from circulation.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Audited fellow teller currency to contribute to dual-control procedures.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Reconciled cash drawer and resolved discrepancies.
- Processed customer transactions promptly, minimizing wait times.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Education
RDA -
Texas Careers
Beaumont06.2004
Skills
- Policy and procedure modification
- Documentation and control
- Account reconciliation
- Expense reporting, AP/AR
- Excellent multi-tasking ability
- Team building
- Office administration
- Regulatory compliance
- Payroll
- Scheduling
- Bookkeeping
- Data entry
- Proficient in: Microsoft Word, Excel and Quick Books
Certification
- Registered Dental Assistant - State of Texas
- CPR certified
- Bloodborne pathogens
Additional Information
- OSHA officer
- HIPAA officer
- Radiation Safety officer (RSO)
Timeline
Office Manager /Registered Dental Assistant
Ronald Citrano D.D.S.
11.2022 - Current
Registered Dental Assistant
Coastal Dental Care
11.2020 - 11.2022
Office Manager /Registered Dental Assistant
Ronald Citrano D.D.S.
06.2004 - 03.2020
Bank Teller
First Bank And Trust/South Trust
05.1998 - 04.2002
RDA -
Texas Careers
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