Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Bolton

Dickinson,TX

Summary

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.

Overview

43
43
years of professional experience

Work History

Sales Assistant

Belle Lees Boutique
Galveston, TX
03.2022 - 05.2024
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.

Caregiver

Took care of Mom and Dad
Deer Park/Dickinson, Texas
09.2017 - 03.2023
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Administrative Assistant

Dickinson Independent School District
Dickinson, TX
08.1981 - 12.1993
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Monitored progress on projects assigned by upper management.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.

Education

High School Diploma -

Dickinson Independent School District
Dickinson, TX
05-1976

Skills

  • Display building
  • Visual Merchandising
  • Merchandising proficiency
  • Goal-Oriented
  • Returns and exchanges
  • Sales expertise
  • Stock management
  • Cash Handling
  • Product Merchandising
  • Opening and closing procedures
  • Customer Needs Assessment
  • Fitting room maintenance
  • Product management and pricing
  • Product Knowledge
  • Inventory Management
  • Retail Merchandising
  • Loss Prevention
  • Customer Assistance
  • Store Organization
  • Payment Processing
  • Cash Drawer Management
  • Reliability
  • Decision-Making
  • Strong Communication and Interpersonal Skills
  • Gift Wrapping
  • Store Opening and Closing
  • Attention to Detail
  • Merchandise displays
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Active Listening
  • Speech Clarity
  • Team Cooperation
  • Positive Customer Engagement
  • Organizational Skills
  • Team Leadership
  • Creative Thinking
  • Exceeding Customer Expectations
  • Safety and Cleanliness Standards
  • Sales Records Management
  • Loss prevention strategies
  • POS Software
  • Dressing room maintenance
  • Honest and Dependable
  • Problem-solving aptitude
  • Flexible Hours
  • Engaging with Diverse Customers
  • Telephone Etiquette
  • Staff Support
  • Building Customer Loyalty
  • Excellent Written and Verbal Communication
  • Register Opening and Closing

Timeline

Sales Assistant

Belle Lees Boutique
03.2022 - 05.2024

Caregiver

Took care of Mom and Dad
09.2017 - 03.2023

Administrative Assistant

Dickinson Independent School District
08.1981 - 12.1993

High School Diploma -

Dickinson Independent School District

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Elizabeth Bolton