Elizabeth Boncal
Corona,California
Summary
Resourceful and results-oriented Account Manager driven to meet strategic account objectives and support overall sales volume demands. Establishes productive professional connections with decision-makers for major accounts and learns customer business thoroughly. Proactively assesses, clarifies and validates customer needs via ongoing networking and timely personal attention.
Overview
24
24
years of professional experience
Work History
Associate Sales Director
Statista
Corona, California
06.2021 - Current
- Sales of Data Analytic Platform
- Management of California/West Coast Advertising Markets, PR Firms and Marketing Companies
- Responsible for further development of Enterprise Sales /
- Corporate Customer Sales
- Drive sales negotiations with both influencers and decision makers
- Draft, conceptualize and share new sales campaigns and ideas with growing team
- Work with Salesforce
- Conducted Quarterly Business Reviews for all accounts.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Gave benefit-oriented, polished presentations, Lead Video Demos and training, driving dramatic revenue growth across multiple sales channels.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Account Manager
Ricoh USA
Irvine, CA
07.2019 - 05.2021
- Build relationships at VP, C- Suite and Director level inside client organizations within assigned account base
- Work with Current accounts as well as New customers- Execute Ricoh's Core Equipment, Cloud & Infrastructure, Digital Workspace and Business Process Management and Cybersecurity
- Drive profitable revenue, account penetration and expansion of Premium services
- Established relationships and consistent touchpoints with key customer stakeholders across IT , Healthcare, Higher Education, Manufacturing and Retail to build strong program
- Generated Quarterly Business Reviews across all accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Negotiated prices for products and freights to decrease overall costs by 50%.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $1.5 Million in sales.
Account Executive / West Region
United Business Mail
Vernon, California
01.2016 - 01.2019
- Perform direct sales and manage Southern California and Phoenix territories
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
- Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation
- Collaborated closely with clients to manage post-sale relationship efficiently and thoroughly across Western US region
- Provide strategic oversight of campaigns across industry’s top mailers
- Strategized with sales and marketing on RFP’s and collaborated with Operations and Audience Development
- Market company’s services to Healthcare Industry, commercial clients in printing, mailing, food, healthcare, insurance and retail industries, as well as to PR/marketing firms and non-profit organizations and Higher Education
- Used networking opportunities to create successful, ongoing business relationships
- Secured over $8 million in new Business solutions.
Senior Sales Representative / Western Region
Pitney Bowes Presort Services
Corona, CA
01.2014 - 01.2016
- Performance-driven contributor who managed all client activity while helping customers receive maximum results on their mailing campaigns in accordance to USPS regulations
- Provided services to clients in 5 Western States (CA, NV, AZ, OR and UT)
- Marketed company to prospective clients and participation in industry events
- Manage and build client relationships with clients to encourage new and repeat business opportunities
- Provide in-depth Presentations & Reports on a quarterly basis to clients
- Generated over $2.9 million in new business solutions
- Opened new channels in NV and UT for clients in printing, education and marketing industries
- Named to “Million Dollar Club” in 2015
- Expanded new business and developed effective sales and marketing campaigns.
- Increased customer satisfaction ratings by successfully resolving challenges.
Corporate Account Manager
FSSI, Financial Statement Services, Inc
Santa Ana, CA
01.2013 - 01.2014
- Selected to grow Healthcare Division of this company that provided statement print and mail, electronic document presentment, direct mail and marketing material and compliance
- Developed sales plans that strategically address client needs and campaign objectives
- Marketed company’s services to hospitals, IDN’s, insurers and medical offices
- Utilized consultative sales to assess clients’ documentation and technology needs, and develop customized proposals showcasing how FSSI could enhance their business
- Experience with Sales Enablement and supported SaaS environment with clients
- Prepared and presented sales analyses including successes, key learnings and recommendations.
- Established profitable partnerships in Healthcare sector to grow corporate account base by 45%.
- Developed new business relationships and maintained existing through regular communications and effective account management.
Corporate Account Representative
Standard Register Company
Santa Ana, CA
01.2005 - 01.2013
- Developed business in healthcare- IDN’s/ Medical offices and financial services industry for this large commercial printer
- Prospected for business throughout Southern California region
- Expanded territory by executing effective warm calls and negotiating contracts.
- Drove sales by developing exceptional customer rapport to foster satisfaction.
- Responsible for expanding client base, maintain existing customers and crafting strategies for targeting new business
- Developed trusted relationships with new and existing business partners.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and maintained strong working relationships with Healthcare/Financial professionals within assigned territory.
- Met and exceeded revenue goals by 151% through generating new leads and identifying new clients.
- Handled sales worth over $4 million for Healthcare company, increasing revenue 40%.
Account Manager
The Relizon Company / Reynolds & Reynolds
Brea, CA
01.1998 - 01.2005
- City of Industry / Brea, Managed major/enterprise accounts for this commercial printer, including, and Mellon Bank
- Responsible for warehousing, distribution and overall product management for facilities in CA, HI, CO, GA, TX and Northwest, representing net worth of over $1 million
- Focused specifically on customer queries and issues, recommending solutions and guiding users through product features and functionalities (1998 to, )
- Implemented major contract for Kaiser that resulted in 50% cost savings for customers
- Increased business by as much as 40% at various facilities, while decreasing costs by 30%
- Won “Top Sales Account Manager of Year” award for achieving multi-million-dollars in sales.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Expanded sales by 50% by facilitating client satisfaction and renewing customer relations.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $1 million in sales.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Introduced new processes to improve data analysis
Education
Associate of Arts -
Fullerton College
Fullerton, CACalifornia State University - Fullerton
Fullerton, CASkills
- Team Building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Problem-Solving
- Interpersonal Communication
Timeline
Associate Sales Director
Statista
06.2021 - Current
Account Manager
Ricoh USA
07.2019 - 05.2021
Account Executive / West Region
United Business Mail
01.2016 - 01.2019
Senior Sales Representative / Western Region
Pitney Bowes Presort Services
01.2014 - 01.2016
Corporate Account Manager
FSSI, Financial Statement Services, Inc
01.2013 - 01.2014
Corporate Account Representative
Standard Register Company
01.2005 - 01.2013
Account Manager
The Relizon Company / Reynolds & Reynolds
01.1998 - 01.2005
Associate of Arts -
Fullerton College
California State University - Fullerton
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