Elizabeth Bonilla

The payment Analyst position plays a critical role in ensuring the accuracy and efficiency of our payment processing operations. We are responsible for analyzing payment data, identifying discrepancies, and resolving issues to ensure timely and accurate payments to our clients.

As a collaborative team member, I provided guidance and support to my colleagues by sharing my expertise and assisting with training and development. In addition, I worked closely with my manager to ensure the accuracy and integrity of accounts, even when they were not directly assigned to me. With a proactive and results-driven approach, I demonstrated a commitment to excellence and a willingness to go above and beyond to ensure the success of the team.

• Handle day-to-day accounting processes to drive financial accuracy.
• Input financial data and produced reports using Microsoft excel and Medsuite
• Supported management by delivering clients reports, errors free with consistent on-time delivery.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Evaluated Insurance payments by corroborating plan's rate and calculating base units payed.
• Approved and signed off on all client's reports assigned to my team, ensuring quality deliverables and timely support.

While working at Utah Smile Clinic, I was tasked with spearheading our efforts to expand our patient base by introducing pediatric services to our office. To achieve this, I created a personalized list of procedures using HCPCS 2021 codes and corresponding prices that were both competitive and aligned with the needs of our new patient base and the needs of the clinic as well. In addition, I was responsible for managing payments, insurance claims, and ensuring that all necessary requirements were met in order to provide optimal coverage for our patients. Part of my role also involved addressing any concerns or questions from parents and ensuring a seamless flow of communication between patients and our staff.

• Handling payments, dental Insurance claims,
• Submitting Insurance's extra requirements in order for insurance claims to be cover as each plan states
• Handle concerns from patients and patient's parents
• Make sure patient flow is very smooth for doctors & assistants
• Communicate effectively at all times with all staff, patients and parents
• Schedule surgeries and handle prescriptions for patients that needed it

In this position you are expected to have all the documentation of your assigned patients in order and complete also to be alert to all possible new labs, physicians orders and new medications from doctors or nurses. This position works as a canal between family members, nurses, charge nurses, laboratories, pharmacy and physicians. We are the first responders to a patient's family concerns, important information from the lab, other hospitals calls or even ambulances or transportation when we’re having a new/existing pt arriving from another facility.

• Answered unit calls and took messages for healthcare staff to maximize team productivity.
• Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
• Arranged discharges and patient transportations.
• Prepared admissions charts and scanned records.
• Communicate effectively with doctors, floor nurses and charge nurses

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.