Elizabeth Boquet
Pearland,TX
Summary
I am a diligent, honest worker. I have over six years of customer service experience. I am also a reliable and enthusiastic individual preforming such duties as money handling and interviewing. Skilled in customer engagement and defusing conflicts. Known for reaming poised and calm in busy environments. I am the perfect candidate to bring team effort and a bright smile to your business.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Las Vegas, Nevada
05.2023 - 12.2025
- Demonstrated safety procedures during pre-flight briefings and passenger boarding.
- Assisted passengers with special needs to ensure comfort and accessibility.
- Delivered in-flight service including meal distribution and beverage offerings.
- Managed cabin cleanliness and stocked supplies throughout the flight.
Legal Assistant
Law Offices of Edward C. Burwell
Houston, TX
06.2022 - 10.2022
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
Flight Attendant
Mesa Airlines
Houston, TX
08.2021 - 02.2022
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Followed safety, passenger and supply pre-flight checklists.
- Dealt with mechanical and passenger emergencies according to standards.
Waitress
Chili's Restaurant
Humble, TX
01.2021 - 05.2021
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Waitress
Olive Garden
New Orleans, LA
01.2020 - 09.2020
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Front Desk Receptionist/ Apartment Manager
HL&C Properties
Picayune, MS
03.2018 - 05.2019
- Worked with customers to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
- Completed basic maintenance and repair on office and facility equipment and escalated major issues to higher management for timely resolution.
- Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
Cashier
Claiborne Hill
Picayune, MS
03.2016 - 03.2018
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new team members in cash register operation, stock procedures and customer service.
- Provided exceptional customer service by helping customers find specific products, answering questions and offering advice.
Waitress
Italian Grill
Picayune, MS
05.2015 - 05.2016
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
- Kept customers happy by balancing check-ins with privacy needs.
- Maintained current menu knowledge to provide accurate information and help customers make selections.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Education
Associate of Science - Business Management
Pearl River Community College
Poplarville, MS2019
Skills
- Front office management
- Proficient in all Microsoft Suites
- Administrative skills
- Attention to detail
- Effective planning
- Conflict management
- Technologically savvy
- CPR Certified
- Customer Service
- Troubleshooting
- Problem Resolution
Timeline
Flight Attendant
Spirit Airlines Inc.
05.2023 - 12.2025
Legal Assistant
Law Offices of Edward C. Burwell
06.2022 - 10.2022
Flight Attendant
Mesa Airlines
08.2021 - 02.2022
Waitress
Chili's Restaurant
01.2021 - 05.2021
Waitress
Olive Garden
01.2020 - 09.2020
Front Desk Receptionist/ Apartment Manager
HL&C Properties
03.2018 - 05.2019
Cashier
Claiborne Hill
03.2016 - 03.2018
Waitress
Italian Grill
05.2015 - 05.2016
Associate of Science - Business Management
Pearl River Community College