Elizabeth Bourne
Project Management
Fremont,NH
Summary
Results-driven Project Manager, experienced in delivering high-value healthcare projects within a Fortune 500 organization. Skilled in stakeholder management, clear communication, and scope and timeline control to drive successful project outcomes.
Overview
17
17
years of professional experience
Work History
Project Manager II
Centene Corporation
St Louis, Missouri
10.2022 - Current
- Lead the end-to-end delivery of complex, high-value healthcare and managed-care initiatives, managing the full project life cycle from requirements analysis through deployment and closure.
- Align project objectives with enterprise goals by applying standardized methodologies, managing scope and prioritization, ensuring compliance, and consistent delivery.
- Drive successful project outcomes by optimizing resource allocation, managing capacity, monitoring performance, and delivering measurable business value.
- Lead stakeholder engagement by communicating project status, risks, and dependencies to internal teams, leadership, and external partners.
- Negotiate with stakeholders to secure resources, resolve issues, and mitigate risks.
- Coordinate and facilitate cross-functional meetings to ensure alignment with stakeholder expectations and organizational objectives.
- Utilize corporate and industry-standard project management tools and techniques; assist in maintaining project management methodologies and departmental procedures.
- Maintain comprehensive project documentation, including meeting minutes, action items, risk and issue logs, and status reports.
- Monitor and ensure quality of all project deliverables.
- Apply strong functional and technical knowledge across healthcare and managed care environments.
- Proficient in MS Office applications, iGrafx, Smartsheets, PowerBi.
Project/ Program Manager, Care Coordinator
Impower
Longwood, Florida
05.2018 - 10.2022
- Utilize grant programs to optimize the functioning of individuals with complex needs by coordinating treatment while acting as a Telehealth Liaison to effectively and efficiently provide support services.
- Established and maintained a professional relationship with outside agencies, schools, and community resources.
- Patient-Centered Care Coordination. Coordinate the delivery of patient care specified in service plans for over 250 clients, while expanding the client base.
- Identify needs, design processes supporting project requirements, and collaborate with stakeholders to achieve project goals and resolve technical, financial, and operational concerns.
- Sustain grant telehealth programs while increasing revenue by leading and directing simultaneous projects, managing caseloads, care coordination, and grant eligibility for over 250 mental health clients.
- Monthly contract billing, invoicing, preparing service reports, and quarterly performance reports.
- Develop/update policies and procedures, maintaining compliance with regulatory, state, and federal guidelines, including HIPAA, benefits administration, and general liability.
- Monitor program progress, utilize, and apply program directives. Institute quality systems encompassing training, corrective and preventive action, and efficiency improvement.
- Proficient at acting as a liaison between business partners, team members, and critical stakeholders to achieve project goals, resolve technical, financial, and operational concerns, and maximize company revenue.
Virtual Executive Assistant (VEA)
Self Employed
Fort Lauderdale, Florida
03.2009 - 05.2018
- Coordinated communication between clients and vendors to ensure clarity.
- Managed daily schedules and appointments for multiple clients effectively.
- Organized travel arrangements, including flights and accommodations, for client trips.
- Prepared presentations and documents for client meetings with attention to detail.
- Maintained confidential files and records securely while ensuring accessibility.
- Compiled data from various sources into spreadsheets for analysis purposes.
Education
Master of Science - Project Management & Operations
Southern New Hampshire University
Hooksett, NH12.2020
Bachelor of Science - Health Service Administration
University Of Central Florida
Orlando, FL08.2018
Skills
- Leadership and influence
- Cross-functional team collaboration
- Critical planning
- Risk management
- Adaptability
- Organization
- Stakeholder management
- Project management software
- AI and automation implementations
- Software proficiency
- EHR knowledge
- Active listening
- Effective communication
- Data literacy
- Reporting and analysis
- Process improvements
- Policy improvements
- Procedure improvements
Timeline
Project Manager II
Centene Corporation
10.2022 - Current
Project/ Program Manager, Care Coordinator
Impower
05.2018 - 10.2022
Virtual Executive Assistant (VEA)
Self Employed
03.2009 - 05.2018
Master of Science - Project Management & Operations
Southern New Hampshire University
Bachelor of Science - Health Service Administration
University Of Central Florida