Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Elizabeth Bramlitt

Palatka

Summary

Seeking a position as Lead Sales Associate. Customer-focused Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Overview

29
29
years of professional experience

Work History

Cashier Team Lead

Goodwill of North Florida
Palatka
12.2022 - Current
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Monitored cashier performance, providing feedback as needed.
  • Assisted customers with locating items within the store when requested.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Trained a total of 8 new cashiers on proper use of registers and store policies.
  • Developed strong working relationships with team members to foster collaboration.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.

Assistant Manager

Popeyes
Palatka
10.2018 - 11.2022
  • Managed customer service inquiries and complaints in a timely manner.
  • Assisted with counting cash drawers down and managing the store safe.
  • Made regular deposits at the bank.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Responsible for Unloading Inventory as well as ordering the food to stock the store when needed.
  • Helped train staff in their designated departments.
  • Ran register to ensure customers' orders were processed correctly and in a timely manner.

Sales Associate

Goodwill of North Florida
Palatka
09.2005 - 04.2016
  • Provided expert product and service information.
  • Developed and executed sales promotions.
  • Created attractive displays.
  • Worked flexible schedule to accommodate changing customer levels.
  • Increased purchase totals by recommending additional items.
  • Trained all new sales employees on effective techniques.
  • Completed purchases with cash, credit and debit payment methods in a timely yet friendly manner.
  • Loading and unload trucks, stocking, pricing and pulling merchandise.
  • Greeted customers and provided immediate assistance.
  • Mentored 15 new sales associates with work based on business needs.
  • Resolved 100% of customer service issues within 24 hours to maximize loyalty and retention.

Sales Associate

Montgomery Ward
Orlando
12.1996 - 03.1997
  • Worked as a cashier, helping customers with their items in a timely manner.
  • Helped keep the store clean and organized on a daily basis.
  • Helping associates with stocking the stores shelves and pulling any bad merchandise.

Cook and Cashier

Wendys International
Orlando
12.1996 - 03.1997
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Took orders and operated the cash register for customers.
  • Adhered to food safety standards when storing and preparing foods.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Education

GED -

Boone High School
Orlando, FL

Skills

  • Point of sale
  • Cash handling
  • Inventory management
  • Customer service
  • Employee training
  • Team leadership
  • Time management
  • Communication skills
  • Payment processing
  • Customer engagement
  • Adaptability and dependability
  • Team management
  • Multitasking and organization
  • Cash handling expertise
  • Empathy and patience
  • Opening and closing procedures
  • Deposit preparation
  • Workload prioritization

Affiliations

  • Letter of Recommendation from Putnam Habitat for Humanity.
  • Volunteered for the Palatka Housing Authority Resident Council as a Secretary, and the Lee Conlee Thrift Shop as a Customer Service Representative.

Timeline

Cashier Team Lead

Goodwill of North Florida
12.2022 - Current

Assistant Manager

Popeyes
10.2018 - 11.2022

Sales Associate

Goodwill of North Florida
09.2005 - 04.2016

Sales Associate

Montgomery Ward
12.1996 - 03.1997

Cook and Cashier

Wendys International
12.1996 - 03.1997

GED -

Boone High School

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