Elizabeth Brazil

• Responsible for contributing to the overall definition of system requirements and working with internal clients to ensure scoping and requirements are defined to meet business needs.
• Partner with business sponsors and domain leaders to understand project vision and direction, and shape solutions.
• Plan and manage projects through the scoping and requirements gathering phases in coordination with project manager.
• Conduct detailed scoping discussions with internal and external business partners; create and maintain scope documents.
• Elicit requirements from internal and external business partners that adhere to original project scope.
• Lead requirements meetings, create requirements documentation, facilitate review meetings of these documents, and obtain approval.
• Work with various groups (e.g., user interface designers, system analysts, legal) to refine project requirements and determine development alternatives.
• Use domain knowledge and expertise to understand a business partner's processes, gaps, and challenges and convert that knowledge into requirements that meet business objectives.
• Develop relationships with clients (e.g., domain leadership, business sponsors, ongoing support and implementation services for client delivery, the user community, external vendors, etc.,) and cultivate those relationships to promote effective project definition and delivery.
• Act as team resource throughout the life of a project to answer requirements questions, manage requirements changes, assess project quality and recommend ways to improve.
• Participate in design, development, and testing reviews to ensure the product delivery meets the business needs with high quality.
• Work with development managers to identify risks, analyze defects, and identify root cause analysis on projects in order to take corrective actions and manage teams to high quality delivery.
• Serve as the primary interface between business, development, and test teams; serve as the primary subject matter expert for technical teams.
• Showcase and demo enhancements to business team.
• Manage product backlog to ensure issues are closed and/or moved to the next phase in a timely manner.

• Provided managerial support and oversight for over 100 clients where I supported the client managers with engineering creative solutions to meet client needs.
• Subject matter expert for application.
• Identified audit trends and created unique solutions specific to clients’ objectives.
• Developed and implemented certification of Client Managers.
• Provided support to Domain Manager with regard to financial and planning responsibilities.
• Two-time recipient of the Best of the Best (BOB) Compliance Manager Award for excellent client service delivery and exceptional technical and project management abilities.
• Recipient of Most Valuable Player Award for always exhibiting a positive attitude, willing to lend a hand to a colleague in need, proactively sharing experiences and lessons learned, and supportive of leadership.

• Successfully implemented and managed 60+ dependent verification projects since and maintained 100% reference-ability.
• Managed Fortune 500 companies of different sizes and industry including state and local government, healthcare, insurance, banking and energy just to name a few.
• Provided exceptional project management and consultation to my clients. My amount of subject matter expertise, consulting and prevalent data helped my clients make educated decisions.

HRAdvance was acquired by Hewitt Associates in May 2010.

• Responsible for working directly with the team lead to implement benefits administration, monitor project schedules to ensure timelines and deliverables were met.
• Performed data processing activities for ongoing client services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Enhanced productivity and customer service levels for clients by anticipating needs and delivering outstanding support.