To obtain a position that will provide the opportunity to utilize extensive management experience, superior communication abilities, and finely tuned organizational expertise.
Overview
12
12
years of professional experience
Work History
Store Manager
Total Wine & More
02.2021 - Current
Planning member of management team that opened two new stores in the San Diego Market; provided training and operational support for two additional store openings.
Achieved and maintained store KPIs year over year since opening.
Manage inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Mentor team members to enhance professional development and accountability in workplace.
Spearhead local marketing efforts to attract new customers and strengthen brand awareness within the community.
Conduct regular store audits to identify areas for improvement, leading to streamlined operations and enhanced performance metrics.
Oversee the only Total Wine & More internal transfer hub and online order fulfillment warehouse in the state.
Coordinate with warehouse personnel to ensure accurate inventory management and timely order fulfillment.
Ensure compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
Store Manager
Michael's Arts and Crafts
06.2014 - 02.2021
Accountable for achieving annual store metrics.
Manage a team of 41 associates and 6 team leaders.
Responsible for driving sales and controlling expenses to meet budgetary requirements.
Ensure compliance of all operational routines, policies and procedures currently in place.
Created work schedules according to sales volume and number of employees.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Reported to district manager regarding all store and staff issues, financial goals and sales.
Store Manager
Starbucks
06.2012 - 05.2014
Responsible for all aspects of store operations.
Manage labor and payroll.
Maintain Starbucks standard of customer service.
Assist in execution of all new product and promotional launches throughout the district.
Accountable for reducing and maintaining store waste and product mark-outs through proper inventory management.
Responsible for scheduling to ensure proper deployment, training and development of partners.
Managed quality assurance program including on site evaluations and internal audits to ensure company's food safety were maintained.
Education
Herbert Hoover High School
San Diego, CA
undefined
Mesa Junior College
San Diego, CA
Skills
Experienced in developing and managing sales and support staff