Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elinor P. Wright

Customer Service Representative
Charleston,SC

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients / customers.

My goal is to obtain a position working with customers and or patients, using my people skills, and communication skills to give excellent customer service satisfaction.

Overview

14
14
years of professional experience

Work History

Home Health Aide

Already Home Care
12.2022 - 02.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Hospital Housekeeping

MUSC
01.2020 - 12.2021
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.

Private Caregiver

Independant Contract
01.2010 - 12.2015
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Administered medication as directed by physician.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.

Education

No Degree - Nursing Assistance/ Certificate

Healthcare Training Institute - US
Union, SC
07.1989

High School Diploma -

Burk High School
Charleston, SC
07.1978

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Excellent Customer Service
  • Communication Skills
  • Organizational Skills

Timeline

Home Health Aide

Already Home Care
12.2022 - 02.2024

Hospital Housekeeping

MUSC
01.2020 - 12.2021

Private Caregiver

Independant Contract
01.2010 - 12.2015

No Degree - Nursing Assistance/ Certificate

Healthcare Training Institute - US

High School Diploma -

Burk High School
Elinor P. WrightCustomer Service Representative