Hi, I’m
Elizabeth Buchynski
Summary
Experienced Bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.
Overview
16
years of professional experience
1
Certification
Work History
Kumas Corner
Lead Bartender
01.2014 - Current
Job overview
- Performed opening and closing duties, printed sales reports, setup for incoming shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Liquid Love Brewing Company
Corporate Event Coordinator
01.2020 - 10.2022
Job overview
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed team schedule with eye for coverage needs and individual strengths.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Handled cash accurately and prepared deposits.
- Hired, trained and supervised volunteers and support staff required for events.
Snuggery
Lead Bartender & Cocktail Server
07.2012 - 01.2014
Job overview
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Coordinated with catering staff to deliver food services for special events and functions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Bull & Bear
VIP Cocktail Waitress
06.2010 - 01.2014
Job overview
- Served alcoholic and non-alcoholic beverages in bar environment
- Maintained customer satisfaction with timely table check-ins to assess beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assisted with bartending duties during high-volume shifts.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
Park Tavern
Cocktail Waitress
06.2008 - 07.2012
Job overview
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Pure Beauty
Esthetician
04.2009 - 03.2012
Job overview
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
Education
William Rainey Harper CollegePalatine, IL
Associate of Applied Science
05.2010
Pivot Point Academy - EvanstonEvanston, IL
No Degree from Esthetics
04.2010
Skills
- Food and Beverage Management
- Safe Work Practices
- Patron Experiences
- Cash Register Operation
- Sales Expertise
- Cocktail List Development
- High-Volume Environments
- Safety and Sanitation Standards
- Guest Satisfaction
- Safe Serving Knowledge
Certification
IL Food Handlers Certified
IL Basset Certified
IL Cicerone Certified
IL Sexual Harassment Certified
IL Allergen Certified
American Red Cross CPR Certified
Timeline
Corporate Event Coordinator
Liquid Love Brewing Company
01.2020 - 10.2022
Lead Bartender
Kumas Corner
01.2014 - Current
Lead Bartender & Cocktail Server
Snuggery
07.2012 - 01.2014
VIP Cocktail Waitress
Bull & Bear
06.2010 - 01.2014
Esthetician
Pure Beauty
04.2009 - 03.2012
Cocktail Waitress
Park Tavern
06.2008 - 07.2012
William Rainey Harper College
Associate of Applied Science
Pivot Point Academy - Evanston
No Degree from Esthetics
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