Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ELIZABETH BUTLER

Banker
Houston,TX

Summary

Professional in banking and financial services with strong focus on customer service, account management, and financial solutions. Proven ability to collaborate within teams, adapt to changing needs, and consistently achieve results. Skilled in handling transactions, advising clients on banking products, and managing client relationships. Known for reliability, communication skills, and results-driven approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Universal Banker

SOUTHSTATE BANK
03.2023 - Current
  • Assisted customers with account inquiries and banking transactions, enhancing service quality.
  • Processed loan applications and opened new accounts, ensuring compliance with bank policies.
  • Educated clients on digital banking tools, improving user engagement and satisfaction.
  • Collaborated with team members to resolve customer issues, fostering a positive branch environment.

Assistant Manager/Leasing Consultant

HORN-BARLOW COMPANIES
10.2014 - 03.2023
  • Facilitated lease negotiations and contract execution, ensuring compliance with company policies.
  • Developed strong relationships with prospective tenants to enhance customer satisfaction and retention.
  • Conducted property tours and showcased amenities, highlighting unique features to attract potential residents.
  • Managed tenant inquiries, providing timely resolutions to enhance overall leasing experience.

Education

High School Diploma -

Tyler Legacy High School
Tyler, TX

Skills

  • Workflow coordination
  • Proficient in cash transactions
  • Electronic funds transfer
  • Customer needs assessment
  • Wire transfers
  • Loan origination
  • Transaction processing
  • Deposit processing
  • Payment processing
  • Document preparation
  • Loan processing
  • Check processing
  • Service excellence
  • Bank teller experience
  • Account openings
  • Cash handling
  • New account setup
  • Building customer relationships
  • Team collaboration
  • Cross-selling expertise
  • Check cashing and withdrawals
  • Know your customer

Certification

Certified in Accounting Fundamentals

Oct 2020

Several completed coursework in banking

Timeline

Universal Banker

SOUTHSTATE BANK
03.2023 - Current

Assistant Manager/Leasing Consultant

HORN-BARLOW COMPANIES
10.2014 - 03.2023

High School Diploma -

Tyler Legacy High School

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Reference: 

Vice President Commercial Lending

Southstate Bank

713-906-3769

Vanessa Hernandez

Portfolio Manager 

Southstate Bank 

832-794-5125

Eneida McCarty

Deposit Operations Specialist

Integrity Bank

352-620-4241

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