An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
30
30
years of professional experience
Work History
Procedure Scheduler
Gastro Health
Coral Springs, Florida
08.1996 - 12.2024
Adjusted appointments according to priority and tracked appointment durations.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Advised patients about preparation requirements before undergoing a procedure.
Communicated effectively with patients regarding appointment details, preparation instructions, and follow-up care.
Created reports detailing trends in procedure scheduling requests from physicians or departments.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Routed laboratory or diagnostic results to appropriate staff.
Prevented double bookings and set aside appropriate time in between appointments.
Filed appointment documents and organized clerical supplies.
Assisted patients in filling out pre-appointment paperwork.
Utilized electronic health records systems to update patient data and procedure information.
Resolved conflicts between patient needs and provider availability.
Communicated with patients with compassion while keeping medical information private.
Automotive Parts Specialist
Discount Auto Parts
Oakland Park, Florida
01.1995 - 08.1996
Taught and trained new sales personnel on customer service and sales techniques.
Wrote and recorded orders for merchandise or entered orders into computers.
Verified accuracy of orders against invoices and delivery slips.
Received incoming shipments and verified contents against packing lists or invoices.
Updated customer and vendor accounts with each purchase to support accurate billing.
Organized storage areas to ensure efficient retrieval of products.
Provided excellent customer service while assisting customers at the counter or over the phone.
Used POS systems to receive payment or obtain credit authorization.
Ordered or purchased supplies to maintain optimum inventory.