Elizabeth Cabrera

• Order entry
• Customer Service
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisting Operations and Production manager with status regarding all orders
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Assisting Shipping with all necessary paperwork to ship units by provide BOL or EEI filing
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• preparing contract reviews for all incoming orders
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Supporting customer with all updated quote's with correct pricing

• Answered phone system, routing calls, delivering messages to staff and greeting visitors.

• Advisory to management on export issues and concerns

• Investigate and prepare voluntary disclosure packages

• Provides support to other departments personnel including assisting in various special projects

• Responsible for preparation and implementation for Export License Application

• Interface with freight forwarders, relevant agencies, custom brokers, and external customers on all import and export related issues

• Filing and entering data entry for all shipments imported and exported

• Help management maintain compliance with federal and foreign regulations governing the shipment, receipt and documentation of imports and export products

• Prepare shipments for shipping Team

• Customer Service

• Quoting

• Customer Interaction and assisting customer

• Filing paperwork

• Data entry

• Answering incoming and outgoing calls

• Working aside Bills of Material-manager

• Helping production floor with unit paperwork

• Providing status for all orders
• Order entry
• Customer service

• Compose/Prepare correspondence, reports, documents and forms

• Work independently or within a team on special projects.

• Entering data for all units that are done

• Communicate with visitors on behalf of the Operational manger including invitations, agendas and courtesy notes

• Distribute and file documents

• Organize special events for the company and social functions for the senior staff

• Schedule meetings between the President and other MEPPI employees

• Directed sales by coaching and motivating associates to achieve store and personal goals
• Assured all compliance is met for store operations
• Visual Marking
• Opened and closed the store
• Handled cash transactions
• Recruited and trained new team members
• Delegated responsibilities to team
• Assisting store manager with store responsibilities
• Controlling shrink and preventing loss to businesses
• Rotated merchandise and displays to feature new products and promotions.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed scheduling for store shifts to accomplish proper staffing.
• Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.