Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Calhoun

Eaton,Ohio

Summary

Results-driven Business Operations Analyst at Silfex with expertise in Lean Six Sigma and a strong focus on performance improvement. Achieved a 50% reduction in project completion times through effective workflow optimization and problem-solving. Recognized for adaptability and effective communication in implementing new procedures that enhanced operational efficiency.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Business Operations Analyst

Silfex
05.2016 - Current
  • Created new procedures to streamline operations by minimizing average completion times and reducing failure rates.
  • Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
  • Led project management role for Material Handling 8D project, resulting in 50% reduction.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Evaluated current processes to develop improvement plans.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.

Quality Assurance Manager

Waytek/Klockner Pentaplast
08.2005 - 05.2015
  • Monitored staff organization and suggested improvements to daily functionality.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Inspected products and worker progress throughout production.
  • Reported production malfunctions to managers and production supervisors.
  • Recorded, analyzed, and distributed statistical information.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Final year defect Goal was .32% Finished year at .12%
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Created and maintained quality management systems to align with industry standards.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Established and tracked quality department goals and objectives.

Education

No Degree - Business

Wilmington College
Wilmington, OH

Certificate - Lean Systems

University of Kentucky
Lexington, KY
01-2024

Green Belt - Six Sigma

Sinclair Community College
Dayton, OH
01-2010

Skills

  • Lean six sigma
  • Microsoft Excel
  • Business process mapping
  • Workflow optimization
  • Adaptability and flexibility
  • Multitasking Abilities
  • Self motivation
  • Problem-solving
  • Task prioritization
  • Performance improvement
  • Attention to detail
  • Effective communication
  • Improve procedures
  • Organizational skills
  • Continuous improvement

Timeline

Business Operations Analyst

Silfex
05.2016 - Current

Quality Assurance Manager

Waytek/Klockner Pentaplast
08.2005 - 05.2015

No Degree - Business

Wilmington College

Certificate - Lean Systems

University of Kentucky

Green Belt - Six Sigma

Sinclair Community College

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