Elizabeth Camarena
Houston,TX
Summary
Dependable Senior Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
24
24
years of professional experience
Work History
Senior Coordinator-Business Operations
Baylor College Of Medicine-Tropical Medicine
2022.01 - Current
- Manages domestic and international travel in the travel management system (Concur).
- Composes formal and informal correspondence including, but not limited to, creating and formatting presentations.
- Maintains calendar scheduling and maintenance.
- Submits expenses for reimbursement.
- Inspects and troubleshoot shared department equipment. Facilitates service calls as needed.
- Provides additional support to faculty members as needed.
- Coordinates day-to-day business and financial processes for department.
- Works In S4Hana system on various reports
- Submit positions for approval through position management process.
- Process personnel-related transactions in SucessFactor, and coordinate with Human Resources as required.
- Place supply orders in Jaggaer System
- Coordinate with International Services Office regarding visa requests for new employees and visa extensions for current employees
- Schedule interviews on behalf of hiring managers and support facility.
- Manage postdoctoral reappointment's and renewals via PAPS system.
- May coordinate department meetings, events, retreats, and other functions.
- Performs other job-related duties as assigned.
- Process New faculty to department.
- Coordinate and Process all external visitors and educators, hosted by the BCM Pediatric Tropical Medicine - Via new BCM Research and Educator Visitor System
- Process all Department Sponsored Guest accounts
Collections / Accounts Receivables Specialist
HCA Healthcare - CBO
2016.11 - 2021.11
- Supported management by processing invoices and documents with consistent on-time delivery responded appropriately in challenging situations calling for sensitivity and independent judgment
- Documented payment denials in appropriate billing system and updated account managers swiftly
- Downloaded, printed and batched electronic funds transfers and remits
- Completes all month end close process
- Prepared, distributed and reviewed all insurance payments and recorded in company database
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
- Sent detailed daily bank reports to agency, restarting for next days use
- Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of invoices monthly
- Identified major accounting errors by creating automated cross-referencing processes
- Performed daily accounting functions like tracking expenses, readying deposits and preparing payments
- Assessed accuracy, completeness and integrity of company financial records
- Performed comprehensive assessments to determine viability, stability and profitability of clients' business operations
- Reconciled accounts receivable ledger to verify payments and resolve variances
- Support 3 surgery centers - Responsible for posting 3 millions dollars with 100% accuracy per month
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Managed large volume of medical claims on daily basis.
- Responded to correspondence from insurance companies.
- Paid or denied medical claims based upon established claims processing criteria.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Reviewed provider coding information to report services and verify correctness.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds
- Identified, researched, and resolved billing variances to maintain system accuracy and currency
Insurance Collector
Houston Physicians Hospital
2013.11 - 2016.08
- Eliminated billing inaccuracies by reconciling 400 accounts monthly
- Prepared monthly and year-end closing statements, financial documents, and invoices
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment
- Maintained consistent high performance by establishing solid record of achieving or exceeding objectives
- Processed payments over phone and set up recurring draft
- Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance
- Maintained accounting ledgers by verifying and posting account transactions
- Minimized late fees by 80% by enhancing accounts payable processes
- Gathered information to produce accounts payable reports for review
- Analyzed insurance organizational structures, business and intermediaries; studied basic documents, including common clauses, policies and insurance contracts
Business Office Specialist
National Cardiovascular Associates - TCA
2007.05 - 2013.11
- Handled high-volume invoice processing for daily operation
- Ran daily and reports to check data and address variances
- Assessed data and information to check entries, calculations and billing codes for accuracy
- Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
- Generated financial statements and reports detailing accounts receivable status
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
- Facilitated payment of invoices due by sending bill reminders and contacting clients
- Provided concierge services for guests as needed
- Managed customer complaints and rectified issues to complete satisfaction
- Directed all front desk operations with focus on facility, staff productivity and operational efficiency
- Verified that patients had proper insurance coverage prior to any procedures or appointment scheduling
- Examined claims, records and procedures to grant approval of coverage
- Handled billing related activities focused on medical specialties
Manager to Chief of Staff
Southwest Bone and Joint Clinic
2000.11 - 2007.05
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
- Planned and executed successful Chief of Staff meetings, lunches and special events for groups of up to 25
- Handled all sensitive information with professionalism and discreteness
- Managed reception and lobby area, greeted visitors and responded to requests for information
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
- Scheduled appointments and met with organizational decision makers, engaging each to develop referrals
- Kept meticulous records on all communication with practitioners' office personnel and updated information using
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands
- Limited financial discrepancies through accurate coordination of accounts payable and accounts receivable
Education
GED -
Texas Dept. of Education
Houston, Tx1988
Skills
Dependability
Flexible
Interpersonal Skills
Communication
Critical thinking
Teamwork
Adaptability
Languages
Spanish
Professional Working
Timeline
Senior Coordinator-Business Operations
Baylor College Of Medicine-Tropical Medicine
2022.01 - Current
Collections / Accounts Receivables Specialist
HCA Healthcare - CBO
2016.11 - 2021.11
Insurance Collector
Houston Physicians Hospital
2013.11 - 2016.08
Business Office Specialist
National Cardiovascular Associates - TCA
2007.05 - 2013.11
Manager to Chief of Staff
Southwest Bone and Joint Clinic
2000.11 - 2007.05
GED -
Texas Dept. of Education
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