Elizabeth Cameron
New Braunfels,TX
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
30
30
years of professional experience
Work History
Franchise Owner / Operator / Center Director
iCRYO Boerne
Boerne, TX
07.2024 - 10.2025
- Co-owned and operated a health and wellness franchise, overseeing center operations, sales, client experience, business development, and team performance.
- Reviewed business reports and P&L performance; developed targeted strategies to attract customers, strengthen retention, and drive revenue growth.
- Led and coached 812 employees in managing schedules, training, performance expectations, and daily operations to enhance team effectiveness.
- Oversaw vendor relations, inventory management, supply ordering, CRM/POS activities, and resolved customer issues to ensure smooth operations.
- Built relationships with clients, local businesses, and community organizations to generate referrals, partnerships, and cross-promotional opportunities.
- Collaborated on pop-ups, community events, and marketing initiatives to increase brand visibility and customer acquisition.
- Served as a Boerne Chamber of Commerce Ambassador, acknowledging community involvement and business relationships.
Hospitality Territory Account Representative
HD Supply
New Braunfels, TX
02.2019 - 07.2024
- Managed 300 hospitality accounts, cultivated hotel relationships, and identified growth and retention opportunities to enhance client satisfaction.
- Met or exceeded sales goals and earned commissions through consultative selling and timely account support.
- Utilized product knowledge to assess operational needs, recommend tailored solutions, and resolve customer concerns effectively.
- Represented HD Supply at AAHOA, Avendra, and IHG events, engaging with hotel owners, operators, purchasing professionals, and industry partners to expand business networks.
- Chosen as one of three representatives from a team of about 40 to represent HD Supply Hospitality at major industry conferences.
- Hybrid / Remote
Medical Administrator / Surgery Coordinator
Tri-County Urology
San Antonio & New Braunfels, TX
11.2013 - 01.2019
- Coordinated daily clinic operations and surgery schedules for multiple physicians across hospitals and office locations to ensure efficient patient flow.
- Managed prior authorizations and insurance eligibility, overseeing patient services and collections to streamline financial processes.
- Supported high-volume data entry and communication among patients, physicians, and facilities to enhance service delivery.
Billing Specialist / Medical Records
New Braunfels Cardiology
New Braunfels, TX
07.2012 - 11.2013
- Verified benefits and obtained pre-authorizations to facilitate patient care, resolving authorization denials with utilization staff.
- Verified insurance eligibility and patient coverage for cardiology services
- Processed cardiology claims for New Braunfels Cardiology using practice billing systems
- Posted payments and adjustments to patient billing accounts
- Coordinated medical records, referrals, and imaging follow-up, ensuring timely credentialing documentation for eight physicians.
Receptionist
Vitology Skin
San Marcos, TX
01.2011 - 01.2012
- Greeted Vitology Skin clients and managed front desk reception flow.
- Welcomed clients to Vitology Skin and provided friendly front desk assistance. and managed front desk reception flow.
- Answered incoming calls and routed questions to appropriate team members.
- Facilitated patient check-in and check-out, managed medical records, processed physician dictation, and coordinated clinic opening and closing to ensure smooth daily operations.
Medicare Physician Specialist / Insurance Verification
The Scooter Store
New Braunfels, TX
01.2002 - 01.2011
- Facilitated insurance qualification, benefits verification, and pre-certification for customers; coordinated medical documentation with providers to ensure timely processing.
- Ensured accuracy of customer, provider, insurance, equipment, and billing records while providing continuous customer service support.
- Evaluated patients for mobility equipment needs at The Scooter Store.
- Completed medical necessity documentation for power mobility device requests.
- Reviewed charts and diagnoses to support seating and mobility recommendations.
Receptionist / Clerk
Physical Therapy Unlimited
New Braunfels, TX
01.1999 - 01.2002
- Greeted patients at Physical Therapy Unlimited front desk with professional courtesy
- Coordinated and managed therapy appointment schedules for patients. and coordinated daily patient calendars
- Managed multi-line phone system to efficiently direct calls to appropriate staff. and routed calls to proper staff
- Verified Medicare, Workers Compensation, and private insurance benefits while training staff on Medicare/Medicaid guidelines.
- Developed front-office training procedures and a network-based system to enhance customer-base marketing analysis.
Retail Sales Manager
The Leather Loft
New Braunfels, TX
01.1996 - 01.1999
- Exceeded monthly sales targets consistently while achieving low employee turnover, contributing to team stability and performance.
- Managed Leather Loft sales floor operations and daily customer service
- Supervised merchandising and maintained polished showroom presentation
- Trained associates on leather product features, care, and fitting
- Managed 1,215 employees through hiring, scheduling, and training; established budgets and maintained financial records to support operational goals.
Education
High School Diploma -
New Braunfels High School
New Braunfels, TXSkills
- Operations Management
- P&L reporting
- Business Development
- Account Management
- Client Relationships
- Customer Retention
- Consultative Sales
- Team Leadership & Training
- Vendor Relations
- CRM/POS
- Scheduling
- Trade Shows & Events
- Insurance Verification
- Prior Authorization
- Community Partnerships
Personal Information
Title: Sales Account Management Business Development Operations
Timeline
Franchise Owner / Operator / Center Director
iCRYO Boerne
07.2024 - 10.2025
Hospitality Territory Account Representative
HD Supply
02.2019 - 07.2024
Medical Administrator / Surgery Coordinator
Tri-County Urology
11.2013 - 01.2019
Billing Specialist / Medical Records
New Braunfels Cardiology
07.2012 - 11.2013
Receptionist
Vitology Skin
01.2011 - 01.2012
Medicare Physician Specialist / Insurance Verification
The Scooter Store
01.2002 - 01.2011
Receptionist / Clerk
Physical Therapy Unlimited
01.1999 - 01.2002
Retail Sales Manager
The Leather Loft
01.1996 - 01.1999
High School Diploma -
New Braunfels High School