Dynamic Group Home Manager at Daily Life Skills Independence Hub LLC, skilled in medication administration and effective communication. Enhanced resident satisfaction through personalized care plans and crisis management, while reducing staff turnover by fostering a supportive environment. Proven ability to cultivate professional relationships and implement safety protocols, ensuring a secure and nurturing atmosphere. Diligent House Manager with robust background in managing group homes. Proven track record of fostering safe and supportive environment for residents while efficiently coordinating staff and resources. Demonstrated expertise in conflict resolution and regulatory compliance ensures operational excellence. Experienced group home professional with strong focus on team collaboration and achieving results. Skilled in staff management, program development, and resident care. Known for adaptability and reliability in dynamic environments. Equipped with excellent communication and organizational abilities, fostering supportive and efficient workplace.
Overview
2026
2026
years of professional experience
Work History
Group Home Manager
Daily Life Skills Independence Hub LLC
06.2024 - 08.2025
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Mentored and coached staff to improve performance and interactions with residents.
Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
Assisted residents with basic hygiene and healthcare needs.
Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
Offered learning opportunities to help residents develop important life skills.
Scheduled physician and other appointments for residents, providing transportation to each visit.
Monitored direct care activities for optimal patient protections and infection control standards.
Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
Enhanced residents'' quality of life by developing and implementing individualized care plans.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Evaluated staff performance regularly, offering constructive feedback and implementing performance improvement plans when necessary.
Fostered positive, inclusive community environment, significantly enhancing resident satisfaction and engagement.
Facilitated strong relationships with local organizations, benefiting residents through partnerships and support services.
Advocated for residents' rights and needs, ensuring their voices were heard and acted upon.
Streamlined administrative processes, reducing paperwork turnaround time and improving operational efficiency.
Oversaw maintenance and repair tasks, ensuring facility was safe and welcoming.
Coordinated with healthcare professionals to ensure comprehensive support for residents, improving their overall well-being.
Implemented safety protocols that significantly reduced incidents and ensured secure environment for both residents and staff.
Led by example, demonstrating compassion, professionalism, and dedication to both staff and residents, inspiring others to follow suit.
Maintained compliance with all regulatory requirements, ensuring facility met high standards of care and safety.
Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
Streamlined group home operations through effective budget management and resource allocation.
Increased staff retention through effective leadership, training, and creating supportive work environment.
Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
Conducted regular staff meetings to communicate updates and gather feedback, fostering collaborative team atmosphere.
Enhanced operational workflows, leading to smoother daily routines and less stress for both staff and residents.
Established and maintained relationships with key stakeholders.
Exception Processing
Independent Bank
2020 - 2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Managed overdraft resolution by reviewing account activity, applying bank policies, and communicating with customers to resolve negative balances.
Placed and released holds on accounts due to suspicious activity, legal orders, or pending verification, ensuring compliance with regulatory and internal guidelines.
Processed and printed new debit cards for customers, verifying identity and ensuring secure handling and timely delivery.
Re-routed incoming ACH credits and debits to correct accounts when transactions were misdirected due to incorrect account numbers or closed accounts.
Collaborated with internal departments (e.g., fraud, customer service, compliance) to resolve complex account issues and ensure seamless customer experience.
Applied judgment and discretion in handling sensitive financial data and customer accounts, balancing risk mitigation with customer service.
Caregiver
Diversified Medical Staffing
2015 - 2018
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with daily living activities, running errands, and household chores.
Provided compassionate and patient-focused care to cultivate well-being.
Transported clients to and from medical appointments with safety and efficiency.
Guided patients to restroom to support bladder and bowel relief requirements.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Recorded status and duties completed in logbooks for management.
Scheduled daily and weekly care hours for client caseload.
Education
Belding High School
Belding
Skills
Effective communication
Behavioral support
Motivational skills
Medication administration
Care coordination
Safety monitoring
Staff supervision
Administrative duties
Crisis management
Staff scheduling
Emergency preparedness
Employee performance management
Policy and procedure implementation
Billing oversight
Person-centered care plans
Group home oversight
Problem-solving
Attention to detail
Reliability
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Homemaker at Managed Household Budget, Schedules, and Daily Operations for a Family of Six, Organized Family Events Appointments, and Educational Activities, Demonstrating Strong Planning and Multitasking Skills, and Developed Effective Problem-solving, Communication, and Time Management Skills in a Dynamic Environment.Homemaker at Managed Household Budget, Schedules, and Daily Operations for a Family of Six, Organized Family Events Appointments, and Educational Activities, Demonstrating Strong Planning and Multitasking Skills, and Developed Effective Problem-solving, Communication, and Time Management Skills in a Dynamic Environment.