Armed with effective problem-solving skills, a proactive approach to learning, and superior communication proficiency, set to embrace new challenges and enhance organizational success with passion and determination.
Overview
12
12
years of professional experience
5
5
Certification
Work History
Behavior Technician
Beyond Behavior California
Los Banos
03.2025 - Current
Observed, monitor and record problem behaviors through the correct behavior-consequence data collection, graphs, and anecdotal notes.
Developed and implemented reinforcement systems to encourage positive behaviors.
Monitored client progress to provide continued guidance and consistent feedback to families.
Trained clients to apply proper social skills and behavior modification techniques.
Student Assistant
Child Development Center at Merced College
Los Banos
11.2024 - 03.2025
As a Student Assistant, support during feeding and nap times, engage in outdoor play, aid classroom activities, and ensure proper cleaning and sanitation for a safe learning environment.
Client Service Technician
Social Services of Santa Clara - Benefits Application Center
San Jose
05.2012 - 10.2017
Checks-in, fingerprints and photographs clients, and ensures their proper identification, created new case files and closes cases, make appointments, and takes care of any cancellations.
Distributes cases and case documents to Eligibility Workers.
Proofreads documents for data entry ensuring correctness, and updates records using a variety of computer applications.
Screens, processes, and distributes incoming mail, and verifies authorization on aid documents.
Issues medical cards, emergency checks and EBT cards per directions from Eligibility Workers.
Upkeeping on an inbox for a Special Projects for Baby Gateway.
Office Specialist III
Social Services of Santa Clara - Corrective Action Unit
San Jose
06.2009 - 05.2012
Performs payroll activities such as supporting time worked, overtime, leaves, and absences.
Orders supplies and equipment by preparing requisition, run standard office equipment; performs simple troubleshooting and maintenance.
Prepares a variety of correspondence, forms, legal documents, reports, articles, technical specifications, memoranda, resolutions, minutes of meetings or hearings from a dictation machine, clear copy, notes or instructions, where knowledge of format and presentation is necessary.
Office Specialist II
Social Services of Santa Clara - Application Center
San Jose
12.2005 - 06.2009
Answers routine inquiries about location, procedures, policies, and function and services of departments; help visitors and callers by referring them to proper sources of information.
Sets up and maintain control of documents and folders including identifying, labeling, checking in and distributing the materials, classifying folder files by nature of subject or numerical order, and preparing new folders as needed.
Collects and distributes external and internal mail; date-stamps all incoming mail when required; distributes ordered supplies. Sends and receives faxes, copies and assembles materials such as handouts, packets, reports and documents.
Education
Associate of Arts - Child Development
Merced Community College
Los Banos
05-2026
Associate of Arts - Administrative Medical Office Professional
Merced Community College
Los Banos, CA
05-2026
High School Diploma -
Highlands Community Charter School
Sacramento, CA
12.2023
Skills
Microsoft Office
Teamwork
Work ethic
Adaptability
Flexibility
Communication
Time management
Attention to detail
Problem-solving
Data Entry
Certification
CPR
Medical Billing and Coding
Keyboarding Certificate 33 WPM
Personal Financial Literacy
Professional Communication
References
References available upon request.
Timeline
Behavior Technician
Beyond Behavior California
03.2025 - Current
Student Assistant
Child Development Center at Merced College
11.2024 - 03.2025
Client Service Technician
Social Services of Santa Clara - Benefits Application Center
05.2012 - 10.2017
Office Specialist III
Social Services of Santa Clara - Corrective Action Unit
06.2009 - 05.2012
Office Specialist II
Social Services of Santa Clara - Application Center
12.2005 - 06.2009
Associate of Arts - Child Development
Merced Community College
Associate of Arts - Administrative Medical Office Professional
Specialist (Site Director, Camp Lejeune / Master Trainer) at Semel Institute for Neuroscience and Human Behavior, Department of Psychology, University of CaliforniaSpecialist (Site Director, Camp Lejeune / Master Trainer) at Semel Institute for Neuroscience and Human Behavior, Department of Psychology, University of California