Elizabeth Cardarella
Temecula,CA
Summary
Personable and dedicated Customer Service Representative with extensive experience in multiple industries, from Medical to BioTech to Accounting. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships with clients. These skills and experiences will contribute much to helping brides feel beautiful on their perfect day.
Overview
28
28
years of professional experience
Work History
Phlebotomist, PS 2
Quest Diagnostics
Laguna Woods, CA
02.2018 - 07.2023
- Gave excellent customer service and thrives working in a team environment.
- Extremely organized and detail-oriented; able to work quickly without sacrificing accuracy or patient care.
- Adept at drawing physically and/or mentally disabled, elderly and terrified patients with kindness and attentiveness to their needs while maintaining correct procedures and safety standards.
- Collected thousands of specimens from pediatric, adult, geriatric, and special needs patients.
Book Author
Smiling Spider, LLC
Newport Beach, CA
05.2009 - 05.2016
- Applied strong writing, editing and proofreading abilities to a children's books series.
- Edited documents for grammar, clarity, content and formatting.
Executive Assistant
Vical, Inc.
San Diego, CA
03.1999 - 12.2002
- Assisted Vice-President for Research & Development.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Secretary
Kelson, Rood, Stoll & Winkler
Los Angeles, CA
10.1995 - 09.1998
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated meeting logistics such as room reservations and catering services.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed documents and materials for dissemination to appropriate parties.
Education
Phlebotomy Technician -
US Colleges
Anaheim, CA08.2017
Master of Arts - Film
University of Southern California
Los Angeles, CA06.1994
Bachelor of Arts - English Literature
University of South Florida
Tampa, FL06.1992
Skills
- Written and Verbal Communication
- Critical Thinking
- High-Energy Attitude
- Positive and Professional Customer Service
- Conflict Resolution
- Customer Service
- Courteous Demeanor
- Positive and Professional
- Professional Telephone Demeanor
Timeline
Phlebotomist, PS 2
Quest Diagnostics
02.2018 - 07.2023
Book Author
Smiling Spider, LLC
05.2009 - 05.2016
Executive Assistant
Vical, Inc.
03.1999 - 12.2002
Secretary
Kelson, Rood, Stoll & Winkler
10.1995 - 09.1998
Phlebotomy Technician -
US Colleges
Master of Arts - Film
University of Southern California
Bachelor of Arts - English Literature
University of South Florida
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