Elizabeth Castillo
Austin,TX
Summary
Friendly and upbeat professional able to navigate and preform a variety of situations. Experienced and comfortable working with people of various backgrounds and ages. Excellent communication and interpersonal skills allow for easy problem-solving and resolutions. Self-motivated multitasker with a diverse skill set. Resourceful team player able to handle tasks to successfully complete projects . Extremely familiar with common software applications and social media platforms. Personally and professionally committed to furthering all forms of education and promoting justice, equity, diversity, and inclusion.
Overview
25
25
years of professional experience
Work History
Substitute Teacher
Austin Independent School District
09.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating safe and nurturing classroom environments that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Shop Owner
Found & Faire -Formerly Birchredo
01.2014 - 03.2019
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Contributed to business growth by providing excellent customer service that led to repeat clients and word-of-mouth referrals.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Consistently met multiple project deadlines through efficient time management and prioritization of tasks.
- Restored vintage furniture to its original condition with meticulous attention to detail.
- Refinished client owned furniture to their exact specifications.
- Set up product shots and selected props, styling, and lighting.
- Utilized social media platforms to promote shop and engage with potential customers, driving traffic back to the store.
- Designed, built and maintained business website.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders across the United States.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
House Cleaner
Hummingbird Ecocleaning
10.2012 - 04.2013
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Private Elderly Caregiver
Starlite Caregivers
09.2009 - 10.2012
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Provided transportation to and from appointments and activities.
- Developed relationships with clients and provided companionship in a personal yet professional manner.
- Prepared meals tailored to individual dietary needs while respecting client preferences.
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced client satisfaction by attentively addressing individual needs, preferences, and health concerns.
- Actively facilitated communication between clients, medical providers and family regarding health and medical issues.
Stay at Home Mother
Castillo Household
08.1999 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
History
Austin Community College
Austin, TXSkills
- Friendly, Positive Attitude
- Problem-solving Abilities
- Customer Relations and Service
- Ability to work with ALL people
- Patience and Empathy
- Teamwork and Collaboration
- Flexible and Adaptable
- Quick Learner
Additional Information
- 2022 - present Austin Bulldog Rescue Foster and Transport and Applications Volunteer
- 2012 - 20013 Odyssey Of the Mind Youth Coach
- 2005 -2014 Classroom volunteer
Timeline
Substitute Teacher
Austin Independent School District
09.2019 - Current
Shop Owner
Found & Faire -Formerly Birchredo
01.2014 - 03.2019
House Cleaner
Hummingbird Ecocleaning
10.2012 - 04.2013
Private Elderly Caregiver
Starlite Caregivers
09.2009 - 10.2012
Stay at Home Mother
Castillo Household
08.1999 - 05.2022
History
Austin Community College
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