Elizabeth Castillo
North Miami,FL
Summary
Dynamic culinary professional with extensive experience at El Cangrejo Restaurant, excelling in menu development and cost control measures. Proven track record in enhancing customer satisfaction through innovative meal preparation and effective team collaboration. Committed to food safety compliance and reducing waste, consistently delivering high-quality dishes that exceed expectations.
Overview
18
18
years of professional experience
Work History
Manager& Cook
El Cangrejo Restaurant
Hialeah, FL
09.2024 - 12.2025
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Developed and updated seasonal menus to enhance customer satisfaction and drive sales.
- Managed inventory levels, minimizing waste while maintaining quality ingredients.
- Trained new cooks on food safety standards and cooking techniques for consistent output.
- Implemented cost control measures, optimizing kitchen operations without sacrificing quality.
- Collaborated with front-of-house team to streamline service flow during peak hours.
- Conducted regular inspections of kitchen equipment to maintain compliance with health regulations.
- Fostered a positive team environment, promoting collaboration and culinary creativity among staff.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
- Promoted positive reviews from critics by consistently delivering high-quality dishes that exceeded expectations.
- Oversaw kitchen equipment maintenance schedule, ensuring all tools and appliances were in top working condition.
- Improved customer satisfaction with introduction of signature dishes that became customer favorites.
- Coordinated with front-of-house staff to ensure seamless communication and high level of customer service during meal service.
- Balanced menu offerings to cater to both traditional tastes and contemporary dietary trends, broadening restaurant's appeal.
- Managed kitchen budget effectively, keeping costs within targets while still delivering high-quality dishes.
- Negotiated with suppliers for better pricing on high-quality ingredients, significantly lowering food costs without compromising on taste.
- Monitored food production to verify quality and consistency.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Private Housekeeper
Private Home
Aventura, FL
11.2020 - 08.2023
- Maintained cleanliness and organization of all living spaces, ensuring a welcoming environment.
- Managed laundry services, including washing, ironing, and folding garments with attention to detail.
- Prepared nutritious meals based on dietary preferences and restrictions, enhancing family well-being.
- Coordinated household errands, optimizing schedule for grocery shopping and supplies replenishment.
- Assisted in event planning and preparation for gatherings, ensuring seamless execution of activities.
- Monitored inventory of cleaning supplies and household goods, facilitating timely restocking as needed.
- Developed strong relationships with family members through attentive service and responsive communication.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Maintained a safe and hygienic home by implementing thorough cleaning routines.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
- Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
- Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
- Managed household inventories, ensuring adequate supplies were always available when needed.
- Streamlined meal preparation processes, providing nutritious and delicious meals for families on time.
- Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Private Housekeeper
Private Home
For Bal Harbour
01.2008 - 03.2023
- Implemented efficient cleaning routines, reducing clutter and enhancing overall household functionality.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Anticipated clients'' needs proactively, resolving issues before they escalated into larger problems.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
- Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
- Completed errands and shopping tasks in a timely manner, resulting in optimal time management for busy households.
- Provided additional support during special events or occasions, ensuring smooth execution of all planned activities and details.
- Collaborated effectively with other staff members to ensure seamless management of households activities.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained cleanliness and organization of all living spaces, ensuring a welcoming environment.
- Managed laundry services, including washing, ironing, and folding garments with attention to detail.
- Prepared nutritious meals based on dietary preferences and restrictions, enhancing family well-being.
- Coordinated household errands, optimizing schedule for grocery shopping and supplies replenishment.
- Monitored inventory of cleaning supplies and household goods, facilitating timely restocking as needed.
- Developed strong relationships with family members through attentive service and responsive communication.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Maintained a safe and hygienic home by implementing thorough cleaning routines.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
- Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
- Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
- Managed household inventories, ensuring adequate supplies were always available when needed.
- Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
High School Diploma -
Panama High School
Panama Skills
- Menu development
- Food safety compliance
- Inventory management
- Cost control measures
- Customer service excellence
- Dietary restriction accommodation
- Meal preparation efficiency
- Communication with front-of-house
- Meal preparation
- Food preparation
- Food safety
- Cleaning and sanitation
- Food spoilage prevention
- Waste reduction
- Cooking
- Food safety procedures
- Allergen management
- Dish preparation
- Team collaboration
- Safe food handling
- Pantry restocking
Languages
Spanish, English
Native or Bilingual
Timeline
Manager& Cook
El Cangrejo Restaurant
09.2024 - 12.2025
Private Housekeeper
Private Home
11.2020 - 08.2023
Private Housekeeper
Private Home
01.2008 - 03.2023
High School Diploma -
Panama High School