Elizabeth Castillo
Miami,FL
Summary
Results-driven manager with expertise in customer service, team leadership, and operational efficiency. Proven track record in training staff, managing inventory, and enhancing financial performance in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Manager /Cook Manager
El Cangrejito Restaurant
09.2024 - 12.2025
- Led daily operations to ensure smooth restaurant functioning and exceptional customer service.
- Developed and implemented training programs for staff to enhance service quality and operational efficiency.
- Managed inventory control processes, optimizing stock levels to reduce waste and improve profitability.
- Coordinated with kitchen staff to streamline menu offerings based on seasonal ingredients and customer preferences.
- Oversaw budget management, implementing cost-saving measures that enhanced overall financial performance of the restaurant.
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
Private Housekeeper
Yennifer Dahan Principal
11.2019 - 09.2023
- Assisted with event planning, including setup and catering arrangements.
- Coordinated with vendors for maintenance services and supplies procurement.
- Developed systems for inventory management of household supplies and equipment.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
Private Housekeeper
Leah Drizin Principal
01.2008 - 03.2023
- Maintained cleanliness and organization in all areas of residence.
- Managed laundry, ensuring proper care for delicate fabrics and garments.
- Prepared nutritious meals based on dietary preferences and restrictions.
- Implemented efficient cleaning schedules to optimize household operations.
- Provided pet care services, including feeding, walking, and grooming tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
Education
High School Diploma -
Panama High School
PanamaSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Clear communication
- Safety procedures
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
Manager /Cook Manager
El Cangrejito Restaurant
09.2024 - 12.2025
Private Housekeeper
Yennifer Dahan Principal
11.2019 - 09.2023
Private Housekeeper
Leah Drizin Principal
01.2008 - 03.2023
High School Diploma -
Panama High School