Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Palliative Care Coordinator
Empatia Palliative Care (Heartland Hospice)
Ann Arbor, MI
11.2022 - Current
Performs administrative tasks such as scheduling appointments, ordering supplies and equipment, completing billing forms, generate reports.
Explain policies, procedures and services to patients and family.
Checks eligibility for patient insurance and contacts insurance companies for authorization for billing.
Corresponds with primary care providers regarding patient referrals.
Run Interdisciplinary Team meetings on a monthly basis.
Team Coordinator
Heartland Hospice
Ann Arbor, MI
03.2020 - 11.2022
Managed patient records for Medicare compliance, ran daily reports to manage patient electronic medical records and attended daily and in-service meetings.
Maintained open lines of communication with all members of the healthcare team for patient care and triaged incoming calls for the IDT team.
Ordered and distributed patient medical supplies and equipment accordingly.
Processed orders through the EMR system, manually and via Suture Sign.
Service Coordinator
Grace Hospice LLC
Ann Arbor, MI
04.2019 - 03.2020
Managed patient records for Medicare Compliance, ran daily reports to manage electronic medical records and attended daily and in-service meetings.
Maintained open lines of communication with all members of the healthcare team for patient care and triaged incoming calls for the IDT team.
Ordered and distributed patient medical supplies and equipment accordingly.
Processed orders through the EMR system, manually and via Suture Sign.
Administrative Assistant
Republic Parking
Ann Arbor, MI
01.2018 - 04.2019
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Handled incoming calls and directed callers to appropriate department or employee.
Managed both corporate and personal parking pass accounts, including accounts receivable and past due balances.
Generated and distributed monthly reports as required to both office and city officials.
Collaborated with Traffic and Safety personnel to manage surface lots, parking structures, and parking pass activity.
Palliative Care Nurse Practitioner/ Clinical Lead at Empatia Palliative CarePalliative Care Nurse Practitioner/ Clinical Lead at Empatia Palliative Care