Elizabeth Ceron Ruiz

Concierge, Personal Assistant, Customer Service, Front Desk Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful settings. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Christian Chaplain, Youth group counselor and Youth Preacher, and Independent youth counselor. Organizing Youth Groups and Church events and activities. Coordinating between youth group and church administration. Part-time Spanish tutor, children’s activity coordinator up to and including trips, babysitting, general care.

• Resolved product issue through consumer testing.
• Supervised team of 10 staff members.
• Successfully recruited and training 15 new customer service representatives.